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We are no longer able to provide support in Spanish, we sadly do not have enough staff fluent in the Spanish language for that. The Spanish section will remain open, and for some things there may be community helpers available to answer your questions. But please note that if you need urgent...

Databases always show as 0.00MB, it is somewhat related to the us having a separate mysql server. Enabling the function to allow cPanel to calculate the size, which is done by simply querying the database, has proven to cause trouble so we have that disabled. You should still be able to see the...

As far as I know there's no other way to update a website built using the sitebuilder. It is something we'd need to figure out, most likely there'd be very little you could do your end as the file is just as encrypted for you.

The visit does not automatically unsuspend the account. You need to login to account panel and click hosting->suspensions and on that page request the unsuspension as well. However I have now unsuspended your account.

We know the problem, just not the solution. Somewhere in the encrypted file (admin.php) there's likely an include that requires connection to a third party using port 80. Without being able to see the code it is kinda hard to figure out what IP that has to be added to firewall whitelist. We...

We're looking into this and will hopefully have it sorted in a few.

Hosting account has been marked for termination, it should be fully removed within 48 hours.

The account attached to this forum account is permanently suspended for a violation of TOS. The account will be automatically removed eventually, until then we will not release any domains or grant access of any kind. It will be removed in NO LESS then 14 days from the day it was suspended.

It'd have to be about a lot more then layout to get tagged with that. Looks to me as you straight up did copy their layout, you have includes to get their .css files. You even have their google analytics code in the files. It looks to me as you really are trying to make like as the viewer is...

Looks like your account has already been terminated, there's at least no hosting account linked with the forum account you are currently using. Accounts that remain in a suspended state for more then 14 days are periodically purged from the system. To check if this for certain is what has...

Can't do. Suspensions for using nulled (illegal) software are permanent. We have Zero Tolerance for these things.

Your account was suspended because a proxy script was found in your account. This is something we have zero tolerance for, thus the account is permanently suspended.

It is possible, it is not unheard of that ports are being blocked at schools / workplaces.

It is possible all aspects of the account is not fully setup, although it looks to be in order from my end. Account panel is sometimes a bit delayed in updating information, can you try logging in directly at the server: http://starka.x10hosting.com:2082

ftp is working fine on your server, I just did a test with my account. What error message do you get? What are you using for host?

There is no way to get a permanent suspension lifted. You will not for any reason get access to any part of your account.

Addition to this. If the reason is inactivity or high resource usage (non permanent suspensions) the owner can in most cases unsuspend the account through account panel and after that access the files as normal, as long as the account hasn't already been removed from the system. Permanent...

Addition to this. If the reason is inactivity or high resource usage (non permanent suspensions) the owner can in most cases unsuspend the account through account panel and after that access the files as normal, as long as the account hasn't already been removed from the system. Permanent...

:) glad you found the solution. Closing thread to mark as resolved. Ps. if you enable hotlink protection, you'll need to add your own addresses as allowed if you are using the images from more then one URL.