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  1. Anna

    New Prime Membership!

    If you are looking in account panel, that can sometimes be rather slow in updating, you should however have the correct package now.
  2. Anna

    account deletion request

    I have set your hosting account for deletion, it will be fully removed within 48 hours. We do not delete forum accounts, so that will remain.
  3. Anna

    Creating account

    You can not do it until the account panel reflects the fact that your hosting account has actually been deleted.
  4. Anna

    Change main domain

    That would explain why I don't find any attached to your forum account, and also why you can't change it through account panel. Staff serv is not linked up with that. What is your hosting user name, I'll sort that for you, but the domain you want as main can not be set as an addon so you'll...
  5. Anna

    Change main domain

    Hello, There's no hosting account linked with the forum account you are using right now, under what user name do you have the hosting account?
  6. Anna

    x10Hosting Account Inactivity Suspension Warning

    That is not a page showing due to a suspension, that is a page showing because there was a timeout when requesting the content of your site from the server. We're aware that your server, Starka, is having troubles and working on getting it sorted as soon as possible.
  7. Anna

    Having trouble creating website

    The domain does NOT point to our server at this point, when I ping it the result shows an IP located at another hosting service. If you recently changed the configuration at co.cc there might be a delay due to propagation.
  8. Anna

    i just wanna delete my account

    No. We do not expedite the termination of accounts suspended for a violation of TOS. Sometime after no less then 14 days it will be automatically terminated.
  9. Anna

    help, MySQL server problems.

    Thank you for alerting me to this thread, as it turned out your site violates TOS by hosting a forum dedicated to adult content. Your account is now permanently suspended.
  10. Anna

    Please resolve my suspension

    Rapidleech is specifically pointed out in TOS as being prohibited, it is also something we have Zero Tolerance for. Your account will remain suspended until it is automatically terminated.
  11. Anna

    blocked from imdb.com?

    we have made changes to our firewall as a means to combat the abuse we've seen with users uploading proxies and rapidleech type of scripts. This means that outbound access on port 80 is blocked on all free servers which would likely be why your script fails. We have allowed only a few...
  12. Anna

    Please do Bring My Account

    Technically you can open a new account, but until your account panel is updated to reflect that the account has been removed, you'll not be able to use the same details (user, domain etc). Also you should be aware that you need to have a one to one translation of your site into English, Spanish...
  13. Anna

    Cpanel refuses to login

    See PM.
  14. Anna

    Please do Bring My Account

    It appears as your account has been removed from the server (suspended accounts are terminated after a minumum of 14 days suspension time). The account panel should reflect this over the next few days. Your account was suspended on September 3rd, which is a bit over a month ago and well past...
  15. Anna

    Trouble with account

    Your server, Starka, is apparently having a bad day. We're looking into it and hope to have it sorted as soon as possible.
  16. Anna

    suspended

    Proxy scripts is part of our Zero Tolerance policy, this means the account is permanently suspended.
  17. Anna

    hello ineed the name server to park domain

    name servers are: ns1.x10hosting.com and ns2.x10hosting.com
  18. Anna

    MySQL down?

    There was an error in the list of remote mysql hosts for your account, when I sorted that it started to work again.
  19. Anna

    Help! My website is not loading!

    Hello, If you still get redirected to /cgi-cys/defaultwebpage.cgi please try clearing your browser cache, your site shows up for me at this time. You'll want to check your coding as well as it seem to constantly reload. There's often a delay before the webpage does show up when you add a new...
  20. Anna

    Cpanel refuses to login

    Hello, Could you try logging in now? Seem the system failed to fully unsuspend your account, this also means that your last password update likely was not carried over to the cPanel account, you may need to re-do that process.
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