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  1. Anna

    My account is suspended

    The reason was Spamming.
  2. Anna

    Account Suspension/No Support Available

    No, that won't be possible if the account was actually terminated. What was your cPanel name? The domain listed was not found in the system when I searched though.
  3. Anna

    stoli.x10hosting.com is down/timing out (8/18, 11:40AM )

    Have you previously had any failed logins that could possibly have caused it to be blocked in firewall? If you PM me your IP I can check if it is blocked.
  4. Anna

    help me out

    Proxy scripts are part of the zero tolerance policy we have regarding violations of our TOS. Your account will remain suspended until automatically terminated.
  5. Anna

    How can I find my database service' name

    sql hostname is localhost.
  6. Anna

    How can I find my database service' name

    Localhost is just fine. Ps. I suggest you change pass if that is the pass for your database user
  7. Anna

    Error establishing a database connection

    There was some maintenace announced for stoli mysql earlier, that is likely the reason for the connection issues
  8. Anna

    Forum user name and hosting user name does not need to be the same. Creating a hosting account...

    Forum user name and hosting user name does not need to be the same. Creating a hosting account should allow for less then 5 chars as long as they are no more then 8, I know I've seen users with as little as 2 letters.
  9. Anna

    Site inaccessible

    This is not proper place for support
  10. Anna

    .htaccess

    I think I know what the problem is, when your account was suspended the owner for the .htaccess file was forced to root, when an unsuspension was requested that should have re-set the ownership of the .htaccess file. Looks like that part failed. I'm gonna escalate this to a ticket so a staff...
  11. Anna

    .htaccess

    cache related plugins are known to cause high resource usage due to the amount of resources they use when content is added to the cache. I do not have server access from where I am right now though, so can't check what's going on with your .htaccess file.
  12. Anna

    I am not able to login in my cpanel

    Case closed. Closing thread. You were suspended for violating our TOS, you did it by uploading tools for spamming/flooding. We consider this a serious violation and thus your account is permanently suspended. Under no circumstances will your account be re-opened, and no backups will be given...
  13. Anna

    help me!!!!! to access my control panel.

    cossacks doesn't exist anymore. your server is now stoli - https://stoli.x10hostin.com:2083
  14. Anna

    X10Hosting and Wordpress, and some other domains

    Hello, No you won't be banned, as long as the main languages is one of the allowed one, or a full translation into one of them are easy to find, additional languages will not get you banned. Both domains work fine for me, you might need to clear browser cache, and/or flush dns cache if they...
  15. Anna

    Ad-enhanced woes

    Hello, You can get the new plan with unlimited disk and bandwidth, but that would also affect numbers of databases, addon domains etc. There are no ad-enhanced plans anymore, so one was never set to the new infinity plan. You can read about the specs for the new infinity plan here...
  16. Anna

    I cant connect to mysql server

    Hello, Are there still any problems? Looks like your site works just fine at this time.
  17. Anna

    Domain displays incorrect site

    Hello, Everything looks like it should be right in our end, there's no active redirects for your domain in our systems. I have not checked your files though. Have you checked your configuration at co.cc? A whois on the domain shows that you have their name servers set (they have been...
  18. Anna

    Symfony 1.4 install

    Hello, I'm not sure this is something that we'll install at this time, however if there's many asking for it we may take it into consideration.
  19. Anna

    SQL unable to connect boru

    Hello, Looks like your site works just fine at this time, are there still any issues regarding sql?
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