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You had the mp3's on your account, and there was more then a couple of them. Also, there was not really a valid site, seem the scripts you had on there were tools to manage the game server. We're not a script hosting company. That part I could let slide with a warning, but copyrighted music is...

I'm thinking he talks about accessing an offsite mySQL server FROM x10hosting. This should still work as far as I know, did the other end, ie the ones that run the mySQL server you are connecting to, make any changes that you know of?

Your account was suspended because there's a proxy script in your account. That means the account is permanently suspended, you will not be given access back to your account.

Looks to me as you have one file called index in your html root. To get it to automatically show it needs to be called index.htm or index.html if it is a pure html page, or index.php if it is code with php. Note that it is case sensetive, only lowercase will work.

Hello Your account was suspended because you placed a proxy script in the account. This type of violation of TOS is part of our Zero Tolerance policy. The account will remain suspended until the account is automatically terminated.

No, no backups will be available. No, there's no override. Closing thread

The account is permanently suspended. It will never be unsuspended, and you will not gain access back to the account. Eventually the system will remove the account and its files.

For security reasons no files/folders that are to be accessed directly in the browser can be world writable (perms of 777). Files should have 644 and folders 755. You need to set the file permissions right in order to solve the problem.

Your suspension is permanent, thus the account will remain suspended until automatically terminated. We have a strict Zero Tolerance policy against using illegal (nulled) scripts.

The suspension is permanent, thus the account will remain suspended until automatically terminated. We have a strick Zero Tolerance policy for violating the TOS, in your case uploading a proxy.

I have terminated the account and it should be fully removed from our system within 24 hours.

The suspension is permanent, and thus the account will remain suspended until automatically terminated. We have a strict Zero Tolerance policy regarding illegal content, which you also admit to be having in your account.

Yeah, that would be the reason then. For security sake, files and folders that is viewed directly in the browser must have perms lower then 777. WWW folder should have 750.

Hello, Do you have the details from that transaction? I don't see it being renewed, and the previous expired on August 19th, on your account so we might need to set it manually. You can send me an e-mail att anna[at]x10hosting.com with the information.

escalating up, sounds as you need assistance from someone with access to the backend.

The best way to use your own domain is configuring them to use our name servers, this is done in the control panel of your domain registrar. Our name servers are ns1.x10hosting.com and ns2.x10hosting.com

I see your site just fine and its not showing our suspended page. I'd say it has to do more with their browsers cache then our DNS However I have placed the account up for termination and it will be fully removed within 24 hours.

Hello, Your account is currently not suspended.

During the maintenance the script that check, and suspends, for high resource usage was temporarily disabled. Took a look at the logs, you're not over by much except a few occasions. Nothing that is very conclusive though in saying exactly what script, or part of a script, that is the cause.

Note that number of visits to the site never is a factor. With suspended for inactivity it means you did not regularly login and visit these forums. To get the account to stay active you need to do that at least once every 30 days.