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  1. Anna

    Starka account recovery

    Hello, I have restored the files, and it looks like the site works fine. Could you please check and verify that it looks to be OK?
  2. Anna

    i got suspended

    If you have a valid license, then why did you upload nulled files that DGT takes credit for?
  3. Anna

    Internal Server Error (CHMOD 666)

    If that folder is not directly accessed by the user viewing the site, you should be able to have it as 777 without getting an error.
  4. Anna

    Cant Track Website stats

    Hello, Can you please check if it works now, Corey did tweak a couple settings on the server.
  5. Anna

    A new attempt to get web-site counter to work

    Hello, Corey did take a look at the server config, this should now be sorted, and I do not see that message on your page, I do however see a broken image. Do you have any idea what the permission problem was last time?
  6. Anna

    [Stoli] MySQL Database Gone

    Hello, I have restored the database for you.
  7. Anna

    Cannot unsuspend account - Error Code: AE3E7FCC - Server: getupdate

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. Since your server is currently listed as getupdated, a password reset through the...
  8. Anna

    When will the upgrades be done?

    Hello, I have restored your files and your site seem to be functioning properly. I see that you have done a password reset, are you able to login to cPanel now, or is there still any problems with that?
  9. Anna

    Suspended service

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  10. Anna

    database error. unable to connect to database. could not connect to MYSQL

    Hello, I have restored your database and your site now seem to work properly.
  11. Anna

    My site is getting constantly suspended.

    Hello, This is a snippet from the log: Wed 11 Aug 2010 00:01:04 / 1281499264: cpu: 56.000 mem: 0.300 ctm: 00:00:00 commands: (4 total) At that time your account was using 56 % of one CPU (Limit is at 25% for a short period of time). Looks like the problem is within...
  12. Anna

    cpanal says log in attemt failed.

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  13. Anna

    PHPMyAdmin

    Hello, Can you please try now?
  14. Anna

    Site wont load?

    Hello, These problems should now have been sorted. I'll close thread to mark it as resolved.
  15. Anna

    hello,was my host been deleted?

    Hello, I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. I'll close this ticket, you can re-open it by clicking "Administrative" if the...
  16. Anna

    databases lost

    Hello, I have restored the databases.
  17. Anna

    Suspension

    Hello, The resource monitoring script was turned back on just yesterday, during our server work it has been offline. This is from the log: Tue 10 Aug 2010 20:25:13 / 1281486313: cpu: 67.000 mem: 0.100 ctm: 00:00:00 commands: (1 total) You did use 67 % of one CPU at...
  18. Anna

    Waiting over 24 hours for email verification from .x10 servers

    Hello, What cPanel user name did you sign up for? I do not see a hosting account linked with your forum account, nor do I see a pending account so I can not really check what has happened. Further more, that account ID did not return any account information.
  19. Anna

    Any reason why I got suspended for high-resource usage?

    Hello, Looks like the Joomla installation you have under shadowslash.co.cc/sst is the cause. This is a short part from the log: Tue 10 Aug 2010 22:05:59 / 1281492359: cpu: 217.500 mem: 1.100 ctm: 00:00:00 commands: (13 total) At the time that was logged, your account...
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