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  1. Anna

    Hosting account

    Hello, Under what hosting (cpanel) username did you sign up? If you try logging into account control panel (http://x10hosting.com/control) with the e-mail used for signing up for your hosting account, can you get in then? If you do you'll need to link the hosting account with your forum account...
  2. Anna

    hi i used x10hosting a wile back

    if it is your old domain you are trying to use, please let me know what it is and I can check if it is simply a case of the domain not being completely deleted when your account was removed (we've had a few of those lately).
  3. Anna

    hi i used x10hosting a wile back

    In that case you'll need to sign up for a new account. To get it automatically linked with your forum account, please login at http://x10hosting.com/control with your forum credentials and start the sign-up process from there.
  4. Anna

    Web Site Recovery

    Hello, I could not find an account associated with that domain. I can see that you have a hosting account with the domain aipha.x10hosting.com, that hosting account is on lotus and is currently active (e-mail is not the one you mentioned in your first post). Ps. yes bumping is allowed, but in...
  5. Anna

    lotus outages ?

    Lotus will be experiencing issues for a bit longer, part of it you can blame on me :) No idea how long though, as the script seem to take a lot longer then expected to execute. Once it completes httpd will need to be restarted as well. Hopefully this will fix things up and let Lotus get back...
  6. Anna

    Host 'int.lotus.x10hosting.com' is blocked because of many connection errors

    yes, that part should actually be in order now. However I'm currently trying to fix up a couple things which will likely give it a hard time responding to requests currently.
  7. Anna

    Great Service !!! Wow

    I'm sorry to hear that you are experiencing a lot difficulties with your new account. We are aware that the server your account happened to land on (Lotus) is currently not at its prime. We are also working on getting it back to normal behavior as soon as possible. The experience you had so...
  8. Anna

    How to get mysql database hostname?

    if the program is located on our servers you can use it, in which case the program would be able to connect using localhost. If the program is located on your computer, no it will not be possible to use it as you can not connect to the mysql server from an IP address outside of our network.
  9. Anna

    I am suspended?

    Hello, I did review your account. And it does indeed look as your copy of vBulletin is nulled. If that is not the case and you do have a valid license for it, you'll need to provide the license information.
  10. Anna

    dns record

    they are: ns1.x10hosting.com and ns2.x10hosting.com You set them at your registrar, and then in cpanel you add the domain as parked or addon domain depending on how you want it to behave.
  11. Anna

    Sidebar displaying wrong

    *Moved to programming help*
  12. Anna

    Any updates when the servers will be back up??

    There's no obvious reason for Lotus to be down right now. Maintenance should be all done. All servers seem to be in good shape right now
  13. Anna

    Can anyone tell me why lotus is down?

    The maintenance script that were being run is one that runs fairly regularly, to terminated the inactive accounts. It did add to the stress of the server, but was not the real culprit in this case. Normally that script does not cause any noticeable issues on the server, but together with a...
  14. Anna

    Can anyone tell me why lotus is down?

    There's a bit of stress on the server, causing the load to go high. Got word from Corey that a bit maintenance were is being done as well (clearing our inactive accounts), which most definitely did add to that stress although did not cause it all by itself.
  15. Anna

    Inactivity policy

    Hello, There should be an e-mail warning sent out when you are closing in on the time of month where you'd get suspended if you do not login here.
  16. Anna

    help me PLZ admin

    It's rather simple, if you break the TOS you did agree to when you signed up, we do have the right to suspend your service. I just checked your account, and there is indeed a rapidleech script on your account, not only are they against TOS, rapidleech is even specifically pointed out as being...
  17. Anna

    How fast is your Internet?

    at class, where I am now: Dunno what I'd get home though, but it might be a bit better down and a bit lower for the up part.
  18. Anna

    help me PLZ admin

    your account is suspended for illegal content, it doesn't specify what exactly, but given your domain I'd be inclined tto guess on a rapidsharescript. However, this is a reason that fall under our zero tolerance policy, so your account will remain suspended and will eventually get suspended.
  19. Anna

    cant change main domain

    hello, you should be able to change your main domain now
  20. Anna

    Main Domain

    Hello, You should be able to re-add it as parked domain now.
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