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  1. Anna

    my account suspended ?

    Actually you are responsible for what your members put on your site / account. We have a zero tolerance policy against warez and such, due to this your account can not be unsuspended
  2. Anna

    difference between free hosting and paid version?

    Paid in general suffers less problems, one key reason to this is there's fewer accounts on each server. Also there's less abuse on paid accounts, due to the fact they have to pay to use the service (accounts that do abuse the service gets suspended, but in a short period of time before...
  3. Anna

    X10 : now compromising

    I'm sure Corey is aware, he usually knows before anyone notices that there's something going on.
  4. Anna

    Password is not valid !

    A suspended account means access to cPanel is blocked, along with ftp, mail and web access. You need to unsuspend your account from your account panel first (http://x10hosting.com/panel.php)
  5. Anna

    webserver account deactived.. :(

    to find out if it has been deleted (and when) we'd need to know what your cPanel name was.
  6. Anna

    Account suspended

    I checked the log, and I'm not sure if that is the cause. According to log there was more then one file involved in what lead up to suspension. The main reason would be there was more then 20 concurrent processes. If it happens again it probably is something that would require a little more...
  7. Anna

    Account Suspension

    We do not unsuspend accounts that have been suspended for that reason.
  8. Anna

    Suspension.

    Nulled script is a serous breach of TOS, we do not unsuspend in this case.
  9. Anna

    Account been blocked ?

    Phishing is a serious breach of TOS as that would count as illegal content, I will move your thread to ticket area for an administrator to deal with it. Note though that normally we do not unsuspend accounts with such serious breach of TOS.
  10. Anna

    help needed

    What is the cPanel nick of the account that doesn't work, it might be lingering around, just not connected to your forum account, as there's none attached to it.
  11. Anna

    Count to 200

    Re: Count to 50 you managed to get a little further this time I think... Back to 0
  12. Anna

    Account supend due to maximum allowed cronjobs

    You can unsuspend your self through account panel. You then have 4 hours to change the settings of cron. The interval between any given cron run must be a minimum of 5 minutes. If you have more then 1 cron, make sure they are not run on the same hour/minute
  13. Anna

    My adsense account , need help

    You can unsuspend your self through account panel. You then have 4 hours to change the settings of cron. The interval between any given cron run must be a minimum of 5 minutes. If you have more then 1 cron, make sure they are not run on the same hour/minute.
  14. Anna

    ? Help Plz ?

    Where are you getting that?
  15. Anna

    How Did You Discover x10hosting?

    Don't recall exactly where I found out about it, but I was searching on google and found some page with a search engine on dedicated to finding hosting sites depending on what features you wanted, they also had reviews. I did look around on more then one such page though. The link posted by...
  16. Anna

    Transferred: Hi i'm in need of REALLY BIG assistance. More info within.

    you, or him, could have asked to get the thread moved instead.
  17. Anna

    The inactivity time at the bottom of the TOS page still says 2 weeks

    I read it a while back, don't think it was there when I initially read it though
  18. Anna

    The inactivity time at the bottom of the TOS page still says 2 weeks

    yes, that is true, there's always someone trying to find a loophole of some sorts
  19. Anna

    The inactivity time at the bottom of the TOS page still says 2 weeks

    On the other hand, if the users think they need to login every two weeks, but the real limit is 31 days, chances are they manage to get in within the time frame :) I'm sure Corey will get to it in due time
  20. Anna

    need support

    You can't, nulled script is a serious breach of TOS, and we will not unsuspend your account. If you want to dispute the suspension and can provide license details on request, I'll escalate your thread into ticket area.
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