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  1. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  2. M

    Unsuspension Request

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ and attach the reason the account panel lists as your suspension.
  3. M

    ⚠️ Terminated | Backup Request | CRITICAL

    I have escalated this to an admin for further review to see if it is restorable. For future reference, you have to login to your account panel at https://x10hosting.com/panel once every 30 days (login anywhere else does not count), do not solely rely on email reminders and that backups are your...
  4. M

    Event scheduler

    Chances are more likely the answer will be no.
  5. M

    requesting unsuspension

    Please follow the unsuspension request guidelines. https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/ The email should also have more information regarding the suspension.
  6. M

    Cant login to upload ftp files.

    You will need to wait the 24 hours and then try to login again.
  7. M

    imap certificate is not trusted

    It is because your SSL certificate does not cover mail.nuv4.x10.mx, just using nuv4.x10.mx as the mail host should suffice.
  8. M

    imap certificate is not trusted

    What information are you supplying to the mail client, more specific, server name, port, and security type?
  9. M

    Hosting Control Panel - login details not correct

    https://community.x10hosting.com/threads/x13-sso-login-issues.216919/ Please follow the change password steps in that post.
  10. M

    404 page not found

    Your site is loading correctly at this time.
  11. M

    Receiving 404's

    Your sie is loading correctly at this time
  12. M

    Domínio principal não exibe site

    Your site is currently not configured for SSL/HTTPS. If you use HTTP, I get a separate error that too many redirects occurred.
  13. M

    Hi, I can't find my website, kindly let me know why the service of hosting my website was terminated.

    If it was terminated, the normal reason would be that you didn’t log in to your account panel https://x10hosting.com/panel for prolonged period of time and was suspended and later terminated for inactivity.
  14. M

    Enable SSL

    It would not be compatible with Cloudflare. There are services like sslforfree though I currently forget the exact process, and win-acme though I’m not familiar with that and wouldn’t know what to do on that.
  15. M

    Please unblock my account due 45 day login suspension.

    You can unsuspend it yourself by clicking the unsuspend button.
  16. M

    Enable SSL

    There is nothing that can be done aside from waiting for limit to reset. The rate limit is imposed by ACME Provider on all users of x10.mx subdomains.
  17. M

    https://x13.x10hosting.com:2222/evo/login (user name and password) no longer working

    That would mean the password you supplied is incorrect. Please follow the change password instructions in the linked post.
  18. M

    logging into my x10account error

    The error code and associated logs do confirm that the VPN was still connected on this login attempt.
  19. M

    https://x13.x10hosting.com:2222/evo/login (user name and password) no longer working

    https://community.x10hosting.com/threads/x13-sso-login-issues.216919/
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