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  1. Anna

    All MySQL data bases used?

    I have no idea what content you have in your databases, using phpmyadmin you can take a look though for what content they have in them though. Just keep in mind that once you deleted one, if you don't have backups yourself, they are gone, so be sure about what you delete.
  2. Anna

    files missing from file manager

    There's no hosting account attached with the forum account you are using, we'd need to know the main domain for the account to easily look it up and be able to help you.
  3. Anna

    My site doesn't work !

    Since this is now sorted then I'll close this thread.
  4. Anna

    My site doesn't work !

    I have restored the files from the latest backup available, your site appears to be working for me now, can you please confirm this? We have affordable paid hosting as well, and we would take care of moving all files and settings over if you chose this option: http://x10premium.com/
  5. Anna

    My site doesn't work !

    For any business site, free hosting is not a good choice at all, once you start making money from your site, and depend on it to be online, you really should chose a paid option where you have an uptime guarantee. Yes there are issue, for some users, but it is relatively isolated as it is far...
  6. Anna

    Account Not Properly Unsuspended

    You're welcome. Since this is now sorted I'll close this thread.
  7. Anna

    "Account Suspension Removed" but site not coming up

    Closing since this is now resolved.
  8. Anna

    Parked Domain Problem

    This should now be sorted, please let us know if there's any additional issues with adding your domain.
  9. Anna

    My Website says its Suspended but my Account isn't

    Closing since this has been resolved.
  10. Anna

    I got unsuspended, or so I thought

    Closing since this is now resolved.
  11. Anna

    Account Not Properly Unsuspended

    This should now be sorted out.
  12. Anna

    My site doesn't work !

    Free hosting has all support done by volunteers, on their spare time, and does actually not come with a support guarantee either. We do our best to keep up with support however. At the moment there's a much higher load of support requests coming in, which does make response times be longer then...
  13. Anna

    "A DNS entry already exists, remove it from all servers in the DNS cluster first."

    The domain does point to an x10 related IP, however not one of the free hosting, so would likely be present on one of the premium servers. I would not have access to remove it from any of those servers, do you have any access to clients area of premium hosting? If so it might be faster to ask...
  14. Anna

    cannot add addon domain.

    Closing thread since this is sorted then. If you have any other issues please open a new thread.
  15. Anna

    Website not working; control panel not accessible; email accounts gone

    Sorted over irc, closing thread.
  16. Anna

    i can't add addon domain still

    This should now be sorted, you should be able to add your domain now, as long as you have our name servers set.
  17. Anna

    RE:Regarding Adding OF The Parked Domian

    This should now be sorted, you should be able to add your domain now, as long as you have our name servers set.
  18. Anna

    parked domain error

    This should be sorted so you can add your domain now.
  19. Anna

    DNS Problem

    I just did that for you, I know properly see the default records listed for your domain. It may take a couple hours, worst case up to 48 hours, until the dns has propagated and your domain is functional again.
  20. Anna

    transfer account

    Once our custom theme is brought back, you should be able to do that through the account portal (seem to be missing on your server right now, I'll ping an admin with proper access about that).
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