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Distribution of illegally modified files, would actually be illegal, they do violate copyright laws. As such we can not lift the suspension at all, it is permanent, as we have Zero Tolerance for this kinds of ToS violations.

your cpanel username is the same as your forum username, and they *should* have the same passwords as well. You could try resetting the password through your account panel.

What error do you get from your ftp client, if any? Please post the full error.

If you by ftp password mean the automatic one with the same username as you have for cPanel, it should be the same password as you use for cPanel, account panel and forums. If you refer to an ftp account you created in cPanel, you can change the password in cPanel under ftp accounts.

The account will be automatically deleted, all suspended accounts are removed after about 14 days. This is not something that we expedite.

You can not change the php.ini in any way on shared hosting. You will not be able to access it. It is a server wide configuration file, no changes can be made on a per account basis.

Yes, you will get that if you login with the account you are currently using. YOu need to login with the account attached to your hosting account, which is the forum account: rajjak10968 The email you need to use for account panel is an gmail address.

This is a duplicate, closing to avoid confusion.

I'll ask another admin with a different level of access to check the system queue, normally it should not take that long, most cases it is rather instant (within ~20 minutes). If the queue is held up or very large, there may be delayed response times for such actions.

You can not change the php.ini for a shared hosting account, it is a server wide configuration. What would you need changed and why?

Make sure you have your file permissions right. Folders should in general be 755 (public_html need 750) Files should in general have 644 Having files/folders directly accessed by the browser set to 777 WILL cause an internal server error, it is an insecure setting.

All support must be requested from the proper forum account, as that makes it a whole lot easier for us to provide proper support. What error do you get when trying to log in to cPanel, and on what address are you trying to log in? If you log in to the account panel at...

File hosting is a direct violation of the terms of service you agreed to when signing up for the account. Also, with it being marked with zt (Zero Tolerance), that means someone verified it as such and found the violation severe enough to warrant a permanent suspension. This does mean that you...

Hello, There's no hosting account linked with the forum account you are posting from right now. If you tell us what cPanel username you have/had we can check what has happened with the account. Note that if it was suspended, and remained suspended for more then 14 days, it may have been...

Make sure you do upload the images in the correct mode, you can chose between auto, ASCII and binary. Most of the time auto will work out just fine, as filezilla would detect which mode is proper for the type of file you upload. Binary should always work, ASCII might cause damage to certain...

hostname is: localhost

Login to your account control panel: https://x10hosting.com/control, you should find the ticket there, under support requests. You should as stated also get an email upon any replies being sent to your ticket. Escalated tickets do have a response time of 12-48 hours though, we try to keep it as...

File hosting means you were using the account in violation with our terms of service. Your account is marked with zt, meaning Zero Tolerance, which means that the violation is severe enough to warrant a permanent suspension.

It was properly escalated. @velden Use your account panel for replying that escalated ticket, once escalated the forums is NOT the proper place for further communication.

It would help if you state exactly what problems you are experiencing.