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  1. Anna

    Site missing but not suspended

    It might very well be the wp-robot causing troubles, if it is deleting the plugin from the folder would solve it, as that automatically disables the plugin. Paid do not have the port 80 restriction.
  2. Anna

    suspend

    Proxies are clearly prohibited in TOS. This is also something that we have a Zero Tolerance policy about, your account will not be re-activated, it will remain suspended until terminated.
  3. Anna

    Unable to connect to MySQL db

    Stoli is having some difficulties at the moment, we're working on getting it sorted. Please check in a bit.
  4. Anna

    Hosting Account Signup Failure (Error Code 96EA4E0C)

    I see a working hosting account attached to your current forum account. It has the user name: csfiles
  5. Anna

    MySQL down?

    Far as I know it is up. Yes, your server is Stoli. We're aware that cPanel fail to display information about databases and users though currently. Existing databases should still work properly towards the webpages, you can however not created a new right now I believe.
  6. Anna

    i have uploaded what u call botnet by mistake i dnt know what to do please help me

    Re: i have uploaded what u call botnet by mistake i dnt know what to do please help This type of violation of our TOS is Zero Tolerance. That means the account will remain in suspended state until automatically terminated.
  7. Anna

    activate new domain

    You can change your main domain through account panel (https://x10hosting.com/control) You find the option under Hosting -> Modify Domain.
  8. Anna

    Website redirects to 500 Internal Server Error

    I commented out those three lines in your .htaccess, your site now loads fine.
  9. Anna

    Change of primary Domain

    the name servers are ns1.x0hosting.com and ns2.x10hosting.com
  10. Anna

    cpanel access

    Thread close to mark as resolved.
  11. Anna

    account suspension

    Your account was suspended for a Zero Tolerance violation of TOS. This means the suspension is permanent.
  12. Anna

    Rss feed block temporary or permanent

    That is yet to be decided. But for sure port 80 would be blocked for a while. What script are you using? If it is widespread one, we might be able to put the IP used by the backend as an exception. That way at least the admin backend would work correctly. We can unfortunately not make...
  13. Anna

    phpMyAdmin

    I made some changes to your access host list, does it work now?
  14. Anna

    Problems changing main domain.

    There's often a little delay when changing domain. The system needs to be aware of the new domain, and recognize what content to display when it is requested.
  15. Anna

    apache mod_pagespeed

    I have alerted Corey to this. If it is to be installed, that'd be his call.
  16. Anna

    suspension

    For a legal vBulletin: http://www.vbulletin.com/ Your entire account will be terminated in due time. Until then it will be fully locked, no access will be granted for any reason at all.
  17. Anna

    suspension

    suppose you're site creation just came to an halt then. the vb you uploaded is nulled (illegal version), plus you uploaded a proxy script, both of these are Zero Tolerance violations of our TOS. This means the account will remain suspended until automatically terminated.
  18. Anna

    webhosting don`t work

    I see you have a co.cc domain, they are provided by a third party (for free), but you need to go there and register the domain, as well as configure it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com You can register the co.cc domain at: http://co.cc
  19. Anna

    Two problems, related or coincidental, I don't know.

    It's a measurement we had to implement to get rid of server abuse. We have blocked port 80 outbound to prevent users with the idea that a proxy on free hosting is a good idea from causing troubles on the servers. Regarding ftp, that should work, server is looking to be in shape. Do you get any...
  20. Anna

    phpMyadmin

    I just made some changes to the remote hosts list, can you try now?
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