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  1. Anna

    Suspension due to cronjob

    I have unsuspended your account, please sort the settings as soon as possible to avoid being suspended for the same reason again.
  2. Anna

    my account suspended because of a nulled vbulletin

    You can't. We have zero tolerance for such violations to TOS, further more it is illegal by law. The account will remain suspended until automatically terminated
  3. Anna

    suspended for no reason

    I did get an answer. The license is not valid, the customer number doesn't exist either. And there's no record of the domain you have in their system. This means the account will remain suspended until it is terminated.
  4. Anna

    Requesting IPs to be Unblocked

    I will forward the request for Corey when he gets online. There's no guarantee he will add them though.
  5. Anna

    delete my account please

    there is no hosting account attached to the forum account you use. You can sign up for a hosting account and have it automatically linked to the current forum account, just login at https://x10hosting.com/control before going through the sign-up process (there's a link from inside the control...
  6. Anna

    Account suspension

    can't do that. Your account is suspended for a vioaltion of TOS. Proxy scripts are clearly disallowed. Your account will remain suspended until automatically terminated.
  7. Anna

    Suspension

    Your account was suspended because the vBulletin you have installed is a nulled, illegal, copy. The suspension is permanent
  8. Anna

    suspended for no reason

    We're confirming license with vBulletin, if it is legit, we can consider unsuspending. If it comes back as invalid, the suspension will remain.
  9. Anna

    suspended for no reason

    Then why didn't you use the official download from their page, this is found in your account: vBulletin.Suite.v4.0.7.incl.KeyGen.PHP.NULL-DGT.zip
  10. Anna

    Stoli Server Error

    FTP is available. Use your primary domain as host and your cPanel user name / password for login.
  11. Anna

    Website Not Loading | Please Help

    yes, the plan you are on comes with 1024MB disk space. Disk nearly full should not affect page loading at all. I am currently able to view all your domains just fine. There's been problems on and off for the servers lately, we recently made a few changes to help reduce these problems.
  12. Anna

    Stoli Server Error

    I'm able to get to https://stoli.x10hosting.com:2083/ just fine at this time. Port 80 would not be valid for the login page. Telnet is most likely not supposed to work for free hosting, I know ssh on command line is disabled for free hosting.
  13. Anna

    Computer case

    This thread was only 2 yrs old.... Resurrecting old threads, also referred to as necrobumping is not something generally appreciated. Closing thread.
  14. Anna

    Cant access database

    Could you try now? Did a couple changes with your account.
  15. Anna

    cpanel not working

    could you try now If you still have any problems, please let us know what errors you get, if any
  16. Anna

    entered my own domain, not loading page

    You'll need to login at your domain registrar and make sure the domain is properly configured to point to us. The recommended method is setting it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com
  17. Anna

    My website redirects to hosting.x10hosting.com

    Since it is now back to normal, I'll close this thread to mark it as resolved
  18. Anna

    Site Gone, Cpanel Error

    I can see your site fine, and I am able to login to your cPanel account. Try clearing browser cache if you still can't see your site.
  19. Anna

    Unable to activate new WP theme and Askimet

    Will have a word with the head admin about Akismet, it's likely caused by changes we had to do to prevent abuse. For the theme, you would need to download the files and upload them to your account using ftp or file manage, at least for the time being.
  20. Anna

    My website redirects to hosting.x10hosting.com

    I see your site just fine. It is possible you tried viewing it before DNS propagation had fully completed for your area. New domains can take anywhere between 2 hours to 48 hours to become active, typically it is within a few hours though. Please try clearing your browser cache and if that...
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