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  1. Anna

    Available space

    if you try to upload it through the filemanager in cpanel, you're hitting the php upload limit. You can still upload bigger files, just not through that option. FTP would be recommended for that.
  2. Anna

    sub domains

    Databases live regardless of domain, they are linked to your account, and accessed by scripts you have installed. The database itself doesn't care at all what domain you use, but the configuration of a script might hold domain information making an already installed script not work properly...
  3. Anna

    can we add google adsense ads on a nulled / free dolphin community site??

    I have no idea how google adsense look at that, you'd have to ask them.
  4. Anna

    Close All Account

    Your hosting account will be automatically removed since it is permanently suspended. We do not expedite such deletion. We don't delete forum accounts.
  5. Anna

    Webpage is not available.

    that'd most likely be related to the recent announcement that your server is going down for a reboot.
  6. Anna

    Account has not been created yet.

    Starka, your server, is just about getting a reboot. Once it is back up I'll sort it. However, the problem might actually be the length of the password, believe I've seen some about 16 chars being max. EDIT: Password changed. Note that it is possible you won't be able to use the login to...
  7. Anna

    Account has not been created yet.

    The only option left would be we setting it to one you want. So if you pm me with what pass you want, I can sort that.
  8. Anna

    delete account

    your account is currently suspended for a violation of TOS. This means we will not expedite the termination. Eventually it will be removed from the system automatically.
  9. Anna

    Suspended

    If you continue to read down the TOS you will notice the following as well, highlighting key parts: There's nothing more to be added. Closing thread.
  10. Anna

    Suspended

    Your broke the TOS, you will have to face the consequences of doing so, just like everyone else.
  11. Anna

    Suspended

    You were told the same on IRC as you will be told here. NO, you were suspended for a zero tolerance violation of TOS. Under no circumstances will you be given access to your account, and we will not provide you with a backup in any way, shape or form.
  12. Anna

    "External MySQL" How?

    yeah, cpanel have that option, not sure we can remove it. Either way it is actually needed for internal use, since cpanel and mysql is not on the same physical server, if it wasn't there with proper entries, your website would literally be denied access to the mysql server.
  13. Anna

    suspension - really important. im losing a lot of users.

    If you had actually had a working site, to which that facebook app was relevant, we'd probably have let it slide as long as it didn't hog resources. But since there was no working site at all, it does constitute as script hosting, which is strictly prohibited by TOS. As mentioned, no backups...
  14. Anna

    Account has not been created yet.

    The only way to reset cpanel password is through the account panel, which would then reset it for all instances: forum, account panel, cpanel, ftp etc. It's the same function, which is why I suggest that you use the account panel password as old (you can set it to be the same as you currently...
  15. Anna

    Account has not been created yet.

    When resting the password through the account panel, try using the same as you used for logging into the account panel as old password. The account panel probably has no idea what your cPanel password is right now.
  16. Anna

    Account has not been created yet.

    See e-mail.
  17. Anna

    suspension - really important. im losing a lot of users.

    Hello, Your account was suspended for multiple violations of the TOS, the account is permanently suspended and will remain in a suspended state until it is terminated.
  18. Anna

    Hosting for malkygb

    please login to the account panel at https://x10hosting.com/control and start the sign up from there (use the same user and pass as you do here at the forums), it is entirely possible the system detects your forum account, as with all new sign-ups there's also a forum account created. There is...
  19. Anna

    How I can use my own domain?

    For information about the various option you can check here as well: http://x10hosting.com/blog/2010/05/domain-options-seem-confusing/
  20. Anna

    Purchasing Dedicated VPS

    For questions about our paid/vps packages, the best place to ask is the clients area (if you already have a client account). However, that link does only takes me to the start of the purchase process and does not show the step you are at and not to information about what package you are looking...
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