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  1. Anna

    Pending account

    Three days seem a bit too long, even for extreme conditions, where it could be as long as 72 hours. Gonna have to check and see if there's something causing the process to take longer then expected.
  2. Anna

    Account Creation Pending

    For our free hosting, we do have some customization to the sign-ups, and all sign-ups are processed through a "system queue". Sometimes there's a lot users signing up at the same time which does cause a little delay as they are processed in order of arrival to the queue. Normal creation times...
  3. Anna

    cPanel username not linked

    User name can not be changed. Note that you hosting (cPanel) username does differ from your forum user name. You can see the details regarding your hosting account in the account panel (https://x10hosting.com/control), just log in there using the same credentials as here at the forums.
  4. Anna

    how dyou get in to your ftp?

    put your main domain as host.
  5. Anna

    Who are you people!

    Moved to scripts and 3rd part apps. This is nothing concerning your account with us. Look at your forum scripts support forum, there's more then likely some sort of spam prevention addon/plugin/modding you can get help with there.
  6. Anna

    account

    Please state your problem a bit clearer.
  7. Anna

    website down

    Both your domains work fine for me. There's often a delay before the site properly shows, the system needs to "learn" what content to serve when that specific domain is requested. If you still get the default webpage, please try clearing your cache.
  8. Anna

    Suspending within 20 Minutes

    I checked the log, but that didn't reveal anything useful, other then that the problem lies with your blog. Common causes are cache plugins, but it is not limited to those only.
  9. Anna

    I cant access the cspanel

    I get the login at: http://stoli.x10hosting.com:2082 (although it is a little bit slower then usual) the r4dtimeline.x10hosting.com probably won't work, seeing as you have another domain as your main domain. If you still can't get the login page, could you please tell me your IP? You might...
  10. Anna

    It's my 18th birthday!

    congrats :)
  11. Anna

    Error from park wrapper: m_____n.im is already configured.

    You should be able to add it now. Note that it does still show in account panel, that would be because I sorted it directly on the server, and sync isn't instant.
  12. Anna

    Error from park wrapper: m_____n.im is already configured.

    it'd be a lot easier to solve if you actually told what the exact domain is, as it would likely be needed to remove it from name servers. Seem to have gotten added there, but not fully in your account, or it has been listed on your account previously and was not properly removed at that point.
  13. Anna

    i forgot my password in my cpanel

    Since this has been sorted I'll close the thread to mark it as solved.
  14. Anna

    my account is turned off

    The answer is still the same. We do not expedite the deletion of accounts suspended for a zero tolerance violation of TOS. The account will be removed automatically, but there's no set time frame. The only thing we can say it will be at least 14 days after the suspension were placed. Seeing as...
  15. Anna

    unsespension

    no, that won't happen. Your account is permanently suspended with the reason "phishing", this is something we have zero tolerance for.
  16. Anna

    .htaccess on server boru

    Our free servers have a completely different setup form the paid servers, so the .htaccess may need some altering to work. For instance, adding RewriteBase / could be needed depending on what you are trying to achieve with .htaccess
  17. Anna

    Add-on domains ( but how)

    it should have, but I haven't really tested the sitebuilder.
  18. Anna

    Error for my site

    I added one line to your .htaccess and now it works for me. Options +FollowSymLinks
  19. Anna

    Add-on domains ( but how)

    to be able to set up a secondary address, an addon domain, you need to register that domain at a third party registrar. http://co.cc is one that offers domains for free. Once you have registered the domain you need to configure it to use our name servers. Last step is to actually go to...
  20. Anna

    can't login to cpanel

    I see you have two password updates listed, there may be a delay between cpanel being updated and your account panel having the correct password for use when clicking login from there. What happens if you go to https://starka.x10hosting.com:2083 and try to login directly to cpanel? Note that...
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