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that's not how it works, the account is permanently suspended. The only way to get unsuspended is providing proof you have a valid license for the installation of discuz located in the folder x2.

name servers are ns1.x10hosting.com and ns2.x10hosting.com

sounds as Alex Mac tried to escalate the previous thread into a one on one support ticket, but that escalation failed which means the ticket wrongly appeared as closed. I can not sort it from where i am right now (ports blocked from my current location). Escalations seem to fail currently so...

I see lot more then a document named rapidleech when checking the account. The account will as Alex says remain suspended.

just a quick add: It was not you logging in using your mobile phone that caused the account to be suspended. It was you uploading a proxy script to your account that caused it to be permanently suspended for having a proxy.

Just did a quick check, and I did find a php script that is in fact a proxy. Account will remain suspended until it is removed from the system.

A lot of plugins are tested from wordpress, doesn't say they are suitable for a shared free hosting environment with restrictions about resource usage. I'm sure there's other suspended as well, but if it was a bug in the system it would more then likely affect all users, which it doesn't.

It is almost as if the system have a few queued suspensions to carry out :/ because I see new log entries coming in despite the site already being suspended...

:/ this is odd, I removed the two plugins who's last change date was today. It still gets suspended instantly :

I'd recommend disabling that if it was the last plugin to be activated and worked fine prior to. Something is causing the script to open a lot of processed (31 open), the limit is set at 20. Normally I see only 2-3 open in the logs for an account using wordpress. I have unsuspended the account...

Terms of service can be found here: http://x10hosting.com/tos.php

Please note that ONLY logging in here at the forums does count as activity in this case. Logging into account panel or cPanel will not count. There was some misconfiguration in the script that failed to take creation date for the hosting account into the calculation, meaning that some that...

Hello, Chopin did have some issues in that department a little earlier, should be sorted now though. I can see your site fine at this time. Could you please try clearing browser cache? (on firefox/chrome you can also hold ctrl while hitting enter after typing in the address, might work on...

Your account has been sorted to have the bigger diskspace, some accounts didn't come through on the automatic upgrade for that. Your site should be back to working order. You might need to clear browser cache though to get it to properly show.

Blame me :/ Should be sorted now though.

Blame me :) Should be sorted now though.

blame me :/ Not sure what happened, but while I tried to figure out what was causing boru to be slow, something started causing them to not show up. Gonna try sorting that as quick as possible. On a side note, for the accounts I have checked it seems that the databases still work, although...

You can't unsuspend. As stated in the suspension reason, it is a permanent suspension.

Hello, Your account was suspended because an proxy script was detected. That is a violation of TOS that leads to a permanent suspension, meaning the account will remain suspended until automatically terminated.

Hello, Before we do so, please confirm that you have all backups that you need and that it is the hosting account killingd that you want terminated.