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  1. Anna

    Your Solution

    parked domains are only controlled here if you let the domain still point to us at the domain registrar. To point it elsewhere, just change the settings at the domain reg.
  2. Anna

    external host

    If you refer to connecting to the x10 mysql servers from another server, that is not possible. Remote mySQL is disabled on free hosting accounts.
  3. Anna

    remove my acount

    Was gonna say it was only an inactivity suspension, turns out it was also holding some illegal orkut tools, which means the termination will not be expedited, it will be removed from the system eventually.
  4. Anna

    Unsuspension request

    Hello, Your account was suspended due to you placing a proxy script in your account. That is a violation of TOS. The account will remain suspended until automatically terminated.
  5. Anna

    unsuspend account

    You had the mp3's on your account, and there was more then a couple of them. Also, there was not really a valid site, seem the scripts you had on there were tools to manage the game server. We're not a script hosting company. That part I could let slide with a warning, but copyrighted music is...
  6. Anna

    Remote MySQL Connections No Longer Working!

    I'm thinking he talks about accessing an offsite mySQL server FROM x10hosting. This should still work as far as I know, did the other end, ie the ones that run the mySQL server you are connecting to, make any changes that you know of?
  7. Anna

    Help on to unsuspend my account

    Your account was suspended because there's a proxy script in your account. That means the account is permanently suspended, you will not be given access back to your account.
  8. Anna

    Default Web Site Page

    Looks to me as you have one file called index in your html root. To get it to automatically show it needs to be called index.htm or index.html if it is a pure html page, or index.php if it is code with php. Note that it is case sensetive, only lowercase will work.
  9. Anna

    Suspended because of proxies

    Hello Your account was suspended because you placed a proxy script in the account. This type of violation of TOS is part of our Zero Tolerance policy. The account will remain suspended until the account is automatically terminated.
  10. Anna

    I'm Susupebded

    No, no backups will be available. No, there's no override. Closing thread
  11. Anna

    I'm Susupebded

    The account is permanently suspended. It will never be unsuspended, and you will not gain access back to the account. Eventually the system will remove the account and its files.
  12. Anna

    The server cannot move PHP?

    For security reasons no files/folders that are to be accessed directly in the browser can be world writable (perms of 777). Files should have 644 and folders 755. You need to set the file permissions right in order to solve the problem.
  13. Anna

    please unSuspend me

    Your suspension is permanent, thus the account will remain suspended until automatically terminated. We have a strict Zero Tolerance policy against using illegal (nulled) scripts.
  14. Anna

    Re-activation of account

    The suspension is permanent, thus the account will remain suspended until automatically terminated. We have a strick Zero Tolerance policy for violating the TOS, in your case uploading a proxy.
  15. Anna

    I want to close my account.

    I have terminated the account and it should be fully removed from our system within 24 hours.
  16. Anna

    I'm Susupebded

    The suspension is permanent, and thus the account will remain suspended until automatically terminated. We have a strict Zero Tolerance policy regarding illegal content, which you also admit to be having in your account.
  17. Anna

    Error

    Yeah, that would be the reason then. For security sake, files and folders that is viewed directly in the browser must have perms lower then 777. WWW folder should have 750.
  18. Anna

    Recently my account got suspended although I have repaid my Inactivity Timer

    Hello, Do you have the details from that transaction? I don't see it being renewed, and the previous expired on August 19th, on your account so we might need to set it manually. You can send me an e-mail att anna[at]x10hosting.com with the information.
  19. Anna

    Fantastico software uninstall

    escalating up, sounds as you need assistance from someone with access to the backend.
  20. Anna

    Dns

    The best way to use your own domain is configuring them to use our name servers, this is done in the control panel of your domain registrar. Our name servers are ns1.x10hosting.com and ns2.x10hosting.com
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