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  1. Anna

    How fast is your Internet?

    at class, where I am now: Dunno what I'd get home though, but it might be a bit better down and a bit lower for the up part.
  2. Anna

    help me PLZ admin

    your account is suspended for illegal content, it doesn't specify what exactly, but given your domain I'd be inclined tto guess on a rapidsharescript. However, this is a reason that fall under our zero tolerance policy, so your account will remain suspended and will eventually get suspended.
  3. Anna

    cant change main domain

    hello, you should be able to change your main domain now
  4. Anna

    Main Domain

    Hello, You should be able to re-add it as parked domain now.
  5. Anna

    unsuspended-ish

    Your address is now working, however it does appear as you have no index file.
  6. Anna

    php version 2

    Currently you can not. All accounts are currently set to what is equivalent to version 2.
  7. Anna

    Allive?

    Yes, we still do hosting :) Seem I joined about a year after you left then, so I don't know what it was back then, but it certainly has been a few changes since I joined up with x10hosting. I'd say the packages and number of servers has changed a bit during the past years, but other then that...
  8. Anna

    my static IP seems to be blocked

    yes, trying to login with the wrong password would cause a block. Normally it is a temporary block, but if done repeatedly it goes to a more permanent block. If there still is any issues let me know, other wise we'll close the thread in a couple days, or after you confirm all is good.
  9. Anna

    my static IP seems to be blocked

    I have unblocked your IP. It was initially blocked for too many failed login attempts.
  10. Anna

    unsuspended-ish

    Hello, what is the link that gets redirected?
  11. Anna

    Allive?

    since you joined in 2005 I guess there's been a lot water under the bridges :) The most recent one being moving the operation to a DataCenter in Chicago. Welcome back, although I don't recall you being around when I joined here.
  12. Anna

    Free hosting suspended?

    Looks as your account was detected as hosting a phishing site. This is something that comes under our zero tolerance policy and thus the account will remain suspended.
  13. Anna

    Pls I need the following Information

    to add to the above: You need to create the database and its user in cPanel. The easiest way it to use the wizard.
  14. Anna

    x10Hosting Double Everything Special!

    I see the order, but no payment for it. You'll need to login to the clients area (http://clients.x10hosting.com/) and pay the bill before it can be applied.
  15. Anna

    x10Hosting Double Everything Special!

    Normally it would be rather fast to get a response. I will check it out. Note that your account need to be upgraded manually by staff, which could explain why it does take a bit extra time.
  16. Anna

    Move to Premium Hosting

    we will move your entire cPanel account for you, including settings and e-mail accounts. All you have to do is start a ticket in the paid area support (clients area) and state that you want it to be transfered, note that it is done manually so it may take a bit to get it sorted, depending on...
  17. Anna

    Is my IP blocked...

    I'm gonna escalate this as I'm sure you don't wanna publicly display your IP, without knowing it I can not check the firewall.
  18. Anna

    Parked Domain

    to achieve that setting http://sandytest.co.cc as an add-on domain would have been a better choice, as those by nature does point to a specified sub folder of the public_html folder. It can be done with htaccess as well, but using an addon domain would be easier. So I'd recommend removing it...
  19. Anna

    starka blocking my IP

    The most common reason for server to block access would be too many failed login attempts to cPanel or ftp. Did you try to login but failed to do so when it happened?
  20. Anna

    Please link this account to nss3.x10hosting.com

    I have unsuspended your account. I will send an e-mail to the administrator in charge of that system, as it seem he is the only one that can sort this for now. I noticed that the e-mail associated with your hosting account is a bit messed up, which probably is why you fail to login using e-mail...
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