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Note that changing back to an x10hosting subdomain is also a change to dns that may take up to 48 hours to fully propagate. Your site at address: http://denisebertrand.x10hosting.com/ loaded quickly for me, showing a Joomla under construction page. Denisebertrand should not work with...

make sure you do not have an active redirect in cPanel, or at your registrar. Also some scripts have a setting for domain, which you in that case need to properly configure to the parked domain. WordPress or instance have that, and always redirects to the domain entered in settings when you...

Your account has now been upgraded.

This is from the log, one process using 86% of one CPU, there's more entries like this one in the log file as well.

I checked the log, and found occasions of your CPU usage going high. The highest notation that I saw was 189.000, which means you were using almost two full CPUs at that time. This is what keeps coming back, several processes and entries in the log file: Ps. I edited the true path to image...

Upgrades from free to premium (paid) hosting works in such way that you first sign up for and activate the premium account. Once you have done so you submit a ticket, in the clients are you will have access to as premium user, and request your free account to be transfered over. Don't forget to...

the sad truth is not all admins can not do it still... but it has been made possible for users to do it themself. Requireing the user to do it allows for a better security. If you are able to login to control panel with hosting credentials (e-mail address attached to hosting + cPanel password)...

To use a co.cc domain you need to sign-up for an account at http://co.cc and register the domain. co.cc is a third party domain provider.

Please try clearing your browser cache and/or flushing your dns cache. For instructions about clearing dns cache see this knowledgebase article: http://kb.x10hosting.com/questions.php?questionid=16

Login to account panel with the same forum credentials as you are using to login here right now. Also a reply to that ticket would be sent to the same e-mail address you have as contact e-mail for the forum account you are posting from now.

I see your account with the following disk usage information: Disk Space Usage 301.14/1024 MB Try clearing browser cache, you might be getting a cached version of the cPanel. More likely it was never configured for your server after the migrations, as unlimited is the default setting in...

Hello, Your account is not suspended. When I visit your website I get a blank white page, which would suggest there's an error in the code, causing execution to fail.

Free does not have unlimited disk space. They will have after June 1st though. Currently the limit is 1GB (1024 MB).

You do not have to login monthly since you have purchased the inactivity timer. If the hosting and forum account were not linked that would definitely account for the warnings, as inactivity timer is attached to the forum account. Also I know that the warning e-mail falsely were sent to users...

You can always edit the profile and remove all personal data

The only way to change a hosting name is to terminate the current account and sign up for a new one. However, when I check your cPanel user name is gunnar

Don't advice them to start a new thread, bumping is better. Also 24 hours would seem like a reasonable bump time to me.

Note that the thread will appear closed for anyone but the OP and staff if it was escalated into a support ticket. Further assistance is then handled privately between staff and the user in question. Also i know that Corey, the big man, did close all support threads a while back since most of...

Hello, Can you please try now?

Yes, crons are allowed, as long as there's at least 5 minutes between each cron run. I have no experience in perl scripting, but I'm sure there's someone else around here that does. It is likely that you need to have the path to perl included in the command (it is needed for executing php...