Search results

  1. Anna

    Lotus is really finished?

    I'll escalate this as I no longer can access the old Lotus so I can't compare :/ It is possible that some files were not completely transfered, there should however be backups so an administrator can sort that if that is the case.
  2. Anna

    Starka latest server status?

    Yes, Starka will have a new IP. Due to this it may take a little while before DNS is fully propagated. Last report about starka at http://status.x10hosting.com/ said it was mostly done, but there were some things left that could cause hiccups in the process.
  3. Anna

    incorrect email

    yes, post here what e-mail you want to change to.
  4. Anna

    Cpanel isn't working

    Starka is still in the final stages of the migration, at least that was the last update I got. You can read more about the progress here: http://status.x10hosting.com/ During this there's unfortunately gonna be some temporary connectivity problems and some parts might not work at all.
  5. Anna

    Changing Cpanel Password

    so what you want is the security question to be reset? I have reset the security question, you will be asked to set a new one next time you login to your account panel, after that you can change your cPanel password.
  6. Anna

    still waiting

    Due to the work being done on the backend and the server migrations, ticket response time is slower then usual (the higher up staff is rather busy with the maintenance). Your server, Starka, is one of those being migrated onto new equipment, it was last reported to be almost done, some details...
  7. Anna

    Changing Cpanel Password

    You can reset it from your account panel. (http://x10hosting.com/panel.php)
  8. Anna

    Suspension Help

    do you have many plugins to your wordpress? Some of them are known to cause high resource usage (wp supercache for instance)
  9. Anna

    10 days registered achievement

    It should be added automatically as far as I know
  10. Anna

    Not recieving comfirmation e-mail..

    Since you say you have gotten other e-mails and the fact that you have the same for the forums, I manually set your contact e-mail as confirmed. Your hosting account should be created within the next 12 hrs, if not post back.
  11. Anna

    Misspelled Domain

    changes to dns can take as much as 48 hours to fully work. You can always connect to your cPanel using your servers base address: boru.x10hosting.com:2082
  12. Anna

    cpanel still not available

    No Starka is not done, last report said mostly done, which means there are things that haven't been completed. For updates on the progress see this page: http://status.x10hosting.com/
  13. Anna

    Suspension

    it doesn't really matter who uploaded the script, it is your account and your responsibility. Further more you are not supposed to give out login details to any other person, the account is to be used by the owner only. As Livewire said, your account is permanently suspended.
  14. Anna

    zone edit

    There is no such thing as an advanced dns editor available on request, though we can edit the dns zone for you if needed.
  15. Anna

    Hosting in portuguese

    I'm sorry, but there's no exceptions to the rules. If your site is in any other language a full, manual, translation must be available at all times. Paid hosting does not come with a language restriction though
  16. Anna

    Starka

    There's no eta, for latest updates you can check here: http://status.x10hosting.com/ Starka is mostly done, but there's a few things left that can cause hiccups/issues Since Starka is migrated to a new server, it is likely it is getting a new IP (I haven't had confirmation on that, but I know...
  17. Anna

    Suspended

    yes, a file that big could early have caused the resource usage to hit the roof, as can many small files (like a few hundreds)
  18. Anna

    Why is the forum with my account password can not log in control panel

    there's isn't any hosting account associated with the forum account you are currently using. What cPanel name did you sign up for? And were you able to confirm your e-mail address?
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