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it is likely to be to the changes. Make sure that your script(s) is configured to use 'localhost' as database host, often this is set in a file called config.php.

@pjrstgo: Account unsuspended. Please use the Spanish section if you end up needing assistance again. @xav0989: You can go a head and escalate even if it is placed wrong, we can move it to the right area once it is escalated. *moved thread to Spanish section*

The server you are on is being migrated onto a new setup, during this your site, and cPanel, would unfortunately experience connectivity issues. These issues is likely caused by a combination of things: The server will get a new IP, which means there's some DNS propagation that needs to take...

You are correct, all users have what is equal to intermediate (minus a thing or two if I remember correctly). I can not tell if the use of different levels will be put back in when the upgrades are completed, but I'm sure that account panel will show the correct information when they are.

yes. Softaculous may or may not be fully configured on the servers that were migrated, I don't think it is top priority right now, getting the servers to run smoothly (as in being stable) would be first priority.

Databases you need to create your self in cPanel. Using the "Database Wizard" is easiest.

probably a case of dns propagation, your server was recently moved to a new IP. Since it is sorted I'll close the thread.

For the record, the hosting account you are talking about is linked to the forum account hillspk2 All support requests should be made using that forum account. Also it is that forum account you need to login with at least once every 31 days to keep your account active.

If your sever was not completely migrated when you made the change it is possible that the change was only on the old server, which would be the case if your account were transfered but dns was not updated yet

Yes, we know, the account panel doesn't work right now. We're working on solving the problem. The reason the account panel doesn't work is that we had to take parts of the backend offline to sort the problems we have been seeing with sign-ups today. This also means sign-ups currently is "on...

Escalated, will try and get an admin to take a look at it as soon as possible.

Hello, yes, it can be created manually. We just need a little information from you. cPanel name: max 8 chars domain: contact e-mail: Mark here if you agree to the tos [ ] I'm going to escalate this into a ticket, login to support (http://support.x10hosting.com) with your forum user name and...

*moved to Spanish section*

Create your own support thread. Your problem does sound as some things about your account didn't transfer right, so that needs an administrators attention.

Since this has been sorted I'll close the thread. feel free to start a new thread if you need any other help :)

Appears as your domain (halo-hub.com) wasn't properly updated on the name servers. If you still have problem reaching your site, please try flushing dns cache.

Starka is even getting a new name, it's being combined with Chopin I'll take a look on your account and see if there's something that needs to be sorted

Softaculous is one of the things that has yet to be implemented/tweaked. Though I don't think it is high in priority right now, getting the basics to work is main priority.

As some of the users on Starka might have noticed when logging in on cPanel, it does say the server name is Chopin now. This is nothing strange about that, the two servers have been combined and are now Chopin. http://starka.x10hosting.com:2082/ has been directed to Chopins IP and should work...

Try using: http://iverjohnsoncollector.x10hosting.com:2082 That loads up cPanel login for me.