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  1. M

    Terminated

    Terminated means it has been purged from the server, therefore can not be restarted.
  2. M

    requesting unsuspension

    Your account panel lists the suspension reason at https://x10hosting.com/panel
  3. M

    X14 Email issues

    Please verify the referenced setting here: https://community.x10hosting.com/threads/x15-email-issues.210984/
  4. M

    Requesting Unsuspension

    What does the account panel as the suspension reason. https://x10hosting.com/panel
  5. M

    Domain name

    You can just add it in the hosting control panel and set the name servers to ns1.x10hosting.com and ns2.x10hosting.com through your registrar.
  6. M

    Can't access directadmin

    Please try again now.
  7. M

    WHY MY Status ON MY ACCOUNT IS Terminated

    if you haven’t logged into your panel in almost 2 months, that can be a reason for termination among other violations of terms of service https://x10hosting.com/tos
  8. M

    Network Blocklist

    This is not indicative of this. This is a client side error. https://kinsta.com/knowledgebase/ssl_error_rx_record_too_long/ Security software can also interfere.
  9. M

    Internal error. Please refresh the page and try again.

    This should be resolved, please try again
  10. M

    Required MARIADB version greater than equal to 10.4.0 AND found version is : 10.3.39

    Unfortunately, those options are not possible either, which also makes Moddle 5.0 incompatible with free hosting. Moodle 5.0 is also currently in development until a little bit later this year and not recommended for production use cases.
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    Required MARIADB version greater than equal to 10.4.0 AND found version is : 10.3.39

    The initial plan was to update to 10.11. As some were being upgraded to 10.11, it was realized after the upgrade that there is a limitation on the DirectAdmin license that 10.6 is the latest supported version on the DirectAdmin license, DirectAdmin is not budging on that one as it stands, this...
  12. M

    Site access not working

    Some updates were being applied and some post update tasks.
  13. M

    mysqli functions not working

    Please make sure it is enabled in the control panel in Extra Features > Select PHP Version
  14. M

    Site access not working

    There is some maintenance on x12 and x15, so there may be some issues on those servers for now while they are worked on.
  15. M

    Unable to create database via Hosting control panel

    There is some maintenance on x12 and x15, so there may be some issues on those servers for now while they are worked on.
  16. M

    Failed to open phpMyAdmin

    There is some maintenance on x12 and x15, so there may be some issues on those servers for now while they are worked on.
  17. M

    Required MARIADB version greater than equal to 10.4.0 AND found version is : 10.3.39

    Unfortunately, we will not be able to proceed with 10.11. The latest supported for free hosting will be version 10.6
  18. M

    Required MARIADB version greater than equal to 10.4.0 AND found version is : 10.3.39

    It can only be done by an administrator as this is shared hosting.
  19. M

    urls shorten

    Per the Terms of Service at https://x10hosting.com/tos URL shortener services are not allowed.
  20. M

    Network Blocklisted A VPN, TOR, or other technology was detected. Requests from these services are blocked.

    VPNs and Proxies are strictly prohibited, no exceptions. It will need to be disabled.
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