Search results

  1. S

    These credentials do not match our records.

    Hello, I'm not certain, but I think my free hosting account may have been suspended/terminated, since I keep getting the title error message when I try to login or change my password. My site is still up and working normally for now, but I need to make changes. I've tried resetting my account's...
  2. S

    Resolved Also affected by account purging?

    Much appreciated Anna, my site and cPanel access are now ok. Many thanks.
  3. S

    Resolved Also affected by account purging?

    Ok, thanks. As & when the server situation allows, appreciate it if this a/c can be restored to at least standard free plan status?
  4. S

    Resolved Also affected by account purging?

    Hi guys, my site http://synergytherapies.x10host.com/ seems also to be affected by the recent account purging, as it is returning blank page with 'apache functioning normally' msg. However, this site was not subject to the visit-every-30-days rule, as an arrangement was agreed back in 2015 to...
  5. S

    Deleting site/domain marked as 'main'

    Thanks for this further clarification. So, can I tweak my structure like this (changes in red): Root public_html\ [I remove the site synergytherapies.x10host.com, after you switch the MAIN domain to be the 3RD sub-domain below] \synergynaturaltherapies.co.uk [existing sub-domain]...
  6. S

    Deleting site/domain marked as 'main'

    Thanks Neil & sorry for slow response - I thought I'd answered my own question, negatively. So, based on what you say, could you to help me restructure my account like this: Root public_html\ [I remove the site synergytherapies.x10host.com, after you switch the MAIN domain to be the 1st...
  7. S

    Deleting site/domain marked as 'main'

    Looking more at previous threads I now realise that I can't make the change I hoped for above above, because with free service you can't change the MAIN domain, which has to remain the original x10host.com domain. The fallback I guess is to find something useful to do (eg. a testing area)...
  8. S

    Deleting site/domain marked as 'main'

    Hi I want to tidy up my poorly-planned site/directory structure, i.e. change from this: Root public_html\ domain A - first site created, now superceded by domain B below, but still marked as MAIN \ folder B + domain B \ folder C + domain C by getting rid of domain A and...
  9. S

    FTP connection problem

    Now working ok - many thanks for whatever you did! :)
  10. S

    FTP connection problem

    Hi. For some reason I can't establish a Filezilla connection. As far as I know I'm not doing anything differently - tho I did allow a Filezilla version update just before hitting the problem. I get the trail below. Anyone having a similar experience or can suggest a solution? Many thanks...
  11. S

    Certain images not displaying weirdness

    Many thanks Neil - issues resolved. Owen
  12. S

    Certain images not displaying weirdness

    Just uploaded (via FTP) my first website: http://synergytherapies.x10host.com/ It's mostly working ok but a couple of images won't display, including the critical name logo in header of all pages. Browsers say they can't find the files, but as far as I can see the file structure and pathway...
Top