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I created an FTP user pointing straight at the public directory of my hosting site, then when I deleted the user it took all the files with it. So sorry to be a pain, but please can someone reset my account or remove it so that I can recreate from scratch? I can replace my files but don't know...

Hi, I hope I am not jumping prematurely here. First off I added my personal domain name as a parked domain on my x10hosting account, which worked but I noticed the URL was changing to the original x10hosting address. I then followed the article in the wiki about changing the main domain of my...

Please can someone delete both my hosting account and forum account along with all my personal information. Please confirm via email to my registered email address. Regards, Tom

I set up an x10hosting account quite some time ago which was used for a period then sat inactive for a long time. I am able to log into the forums but not to the Account pages. Please can someone confirm whether my accounts (aside from the forums) have expired and been removed. I want to be...

I recently had my website shutdown because it was inactive for too long. I have decided it time to move over to a payed hosting package so would like to shut down my entire x10hosting account. This includes any storage, forums or similar. Please can someone tell me how to go about this. As I...

I think I have been suspended. Please can someone unsuspend me? Cheers, TK

The online File Manager normally allows you to choose the directory that you browse when it is first launched. There is also a box that says something like "Take me to this directory by default each time and don't ask again". I ticked this box some time ago and want to undo the change. I have...

I recently discovered Comic Books after visiting a local Forbidden Planet shop and I am pleasantly surprised at the entertainment value they hold. In fact, I am gagging to get my hands on more. I know comics have been around for a long long time but till now it is something that I have paid no...

Are we allowed access to Site Software from within cPanel? I believe it has software to install forums onto mywebsite!? At the moment I just get the message: "Your admin has not created a cPAddons configuration yet. Please contact them and ask them to do so." Thanks, TK

New to hosting online. How is it best to set the default pages for the entire domain? I want people to be redirected to the index.php in the root directory from wherever someone tries to access my site. For example, if someone goes to www.easyrda.elementfx.com/pages/ then they will by...

I have used .htaccess to make home.php the default page for my website. If I type www.easyrda.elementfx.com/pages/ into the URL bar, then the home.php page is opened. If I type www.easyrda.elementfx.com/images/ into the URL bar, then the home.php page is not opened. How come? How can I fix...

I just wanted to comment on how good this service is. I have tried a number of other free hosting services and nothing comes close to what is on offer here. I have recommended x10hosting to a number of friends (Computer Science Degree Students) and a number of them seem impressed with the...

At the moment I have a site hosted at: www.easyrda.elementfx.com Am I allowed to have another? For example www.somethingelse.elementfx.com? I have read that I am only allowed 1 account, but I am unsure on the rules here. Thanks, TK

Anyone else ever have annoying this annoying problem with the built in Code Editor? It seems to make the editor window only 2 lines high on some occasions which makes doing quick edits a real pain. Maybe there is a workaround for this? Thanks, TK

Hi Everyone, I am currently working on my dissertation and I am putting together a site. It will be online soon, however it is a work in progress so there are things that are not quite finished and will be listed in the "future work" section of the project. I could really do with some feedback...

Hi, On creating my account there were some messages about upgrading the PHP version in order to enable it. I have reviewed the details in my account section and it says that Basic PHP (v1) is pending update. I think v1 will be suitable for the code I am running but I need to get it up and...