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    Unable to access my 2018 account but the website is still online and working

    Thank you very much!! I really appreciate your help. Have a nice day and weekend! Best regards!
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    Unable to access my 2018 account but the website is still online and working

    Hello, Eric! I created the account, what should I do next? Thank you!
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    Unable to access my 2018 account but the website is still online and working

    Thank you, ctyrd. I already tried to do that, but the situation is still the same that happened on my original comment: "It seems I can access the forum (as I am writting this), but if I try to sign in with the same email and password to the https://x10hosting.com/login the message displayed...
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    Unable to access my 2018 account but the website is still online and working

    Hello, guys! @Eric S @spacresx Were you able to take a look on this? The situation is still the same. Thanks in advance!
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    Unable to access my 2018 account but the website is still online and working

    Thank you very much spacresx and Eric!
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    Unable to access my 2018 account but the website is still online and working

    Hello! Thank you for your answer, I don't know if I did the change, but I tried before to reset the password, but the mail was never sent. I tried again now and I didn't receive the mail either. I may need help then. How can I contact a staff? Thank you very much! Álvaro
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    Unable to access my 2018 account but the website is still online and working

    Hello! I registered my email on 2018, I created a website but now I cannot enter my account and delete it. The reset password email never reached my mail. I tried to create a new account with the same email, just in case the account no longer exists, but the system says that I cannot use it...
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    Resolved Apache is functioning normally

    THANK YOU so much Anna! Best wishes!
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    Resolved Apache is functioning normally

    Well, I understand the situation. We will wait if I am lucky enough. Thanks for all!
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    Resolved Apache is functioning normally

    So, does it mean nothing can't be done?
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    Resolved Apache is functioning normally

    Thank you for your answer. I will wait for any updates you post for this. Regards!
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    Resolved Apache is functioning normally

    Ok, thanks Anna, hope the head admin can restore it. But, what can I do if that cleanup has started on my server?
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    Resolved Apache is functioning normally

    Hi there, I have an "Apache is functioning normally" error since weeks, I don't know what can I do to restore my website (http://alvarogonzalezrando.x10host.com/), I don't even have access to FTP. Regards.
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