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Thank you! I didn't see I could switch themes and see the regular cPanel x3 theme instead of the x10hosting Basic. I appreciate a lot your help.

Thank you very much for your information. I appreciate your help.

Hello, Thank you for your answers. I have checked my image's Gallery. This is a Wordpress based website, and additional to the Wordpress core elements I have 224 uploaded files of which 211 are images, 2 audios (no longer than 10 minutes each, 10MB the most), and some PDF files. I have other...

Hello leafypiggy, Thank you again for your help. I wonder how did that happen but the really important question is: what do I have to do in order to avoid this issues and keep my free hosting healthy? Was it my fault? or it was a server based issue? If I have to do something else in order to...

Hello, Recently I opened this thread http://community.x10hosting.com/threads/xo3-x10hosting-wont-allow-me-to-access-cpanel.195778/ in which I received some support and everything seemed to be fixed and worked for a couple of days (the most). Now I am experiencing almost the same symptoms...

Hello there. I don't know what is wrong this time. This problem seemed to have been solved a few days ago but now the problem persist and I am experiencing exactly the same symptoms. Any advice on this? Thanks in advance.

Ok Yes. I now know where does the problem reside. I am going to send a pm to you. Thank you!

Thank you!

Thank you very much. I didn't realize this was the proper link because of I was thinking it was used for public conversations. I appreciate your help.

Hello leafypiggy, I can't remember my email address associated to this account. I used a username in order to gain access to my cPanel always, is it there another way to authenticate my account thus unsuspending? I have the username and password for the account but as for the email address, I...

Hello. I have been trying to gain access to my cPanel via the x10hosting portal by using the "Sign in" option in the upper right corner. I am offered with the login credentials input boxes page, where I write my correct username and password after which I am redirected to a blank page with no...

I recently have received a message to update to Wordpress 3.6 and I am receiving some errors when trying to update as shown in the next screenshot: I have waited for a week or so in order to open this thread but I would appreciate a lot if somebody tell me if is something that I am doing...

Well, everything is working pretty normal now. Thank you very much.

Hello. I am unable to send or receive emails from/to my account geppettvs@geppettvs.x10.mx, I am in the Server named "Level", I have seen other users with the same issue. I have waited for a week in order to open this ticket. My website name is http://geppettvs.x10.mx I would appreciate some...

Hello essellar and thank you for your answer. Is it there a procedure to follow? or -if possible- can you please provide me with a link in order to follow the instructions and request the name's change? Thanks in advance.

When I created my account I didn't create a domain name, so it got the "pending.x10.mx" name. I don't want this to be my domain name. I remember that in the past we were able to change the domain name. Is it possible to change it in the new x10Hosting Basic interface? Thanks in advance.