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Hi, I can log into my X10 account and access cPanel, but if I try to load my website I get this and if I try to get into my Wordpress account for the site, I get this I cannot figure out how to fix this. Can anyone help? I have the latest version of WP installed if that makes a difference.

I created a new account, received the email that the account was created and I am able to log in (through x10hosting[dot]com) and go to cPanel and I was able to install Wordpress. But when I go to my actual domain, I get the "domain does not exist page". WHAT?

How do I create a new addon domain? I created one years ago and I can't remember what I did to do it. I have 1 addon domain free and 1 subdomain free. ETA: I just need to know how to create an addon domain. I've already received numerous replies stating I need an addon and subdomain free...

I'm trying to log into my FTP account using Core FTP, but I keep getting the error "SFTP connection error - Host not found Can't establish connection --> ftp.julie.elementfx.com:21 @ Sun Aug 11 17:06:35 2019 (10038-11001)" I followed the instructions on cPanel, so I'm not sure why it's not...

At least once a day for the past week and a half (maybe longer), my site keeps going down. It seems to last anywhere from a few minutes to hours. I'll get an email with the subject "[Jetpack Monitor] Bad news — your site beautifulmess.elementfx.com is down!" and telling me to check with my...

I just created a 2nd subdomain and want to install Wordpress on it, but the install option is not there (in Softaculous). Is this because I already have Wordpress installed on my 1st subdomain? Thanks. ETA: I want to use Wordpress on both domains, not switch from using Wordpress on domain 2...

Since last night I have been getting this error when trying to log into the admin section of my site (beautifulmess.elementfx.com). "Error 429 Too many requests. Too many requests. Guru Meditation: XID: 6599509 Varnish cache server" How can I fix this? eta: I'm on server "xo2".

HELP! I'm not sure if the issue I am having is related to being hosted through X10hosting or not, but I am not sure where else to turn. Earlier today I tried to log into the admin for my site (beautifulmess.elementfx.com), but I was locked out. I was told to enter my email and would get...

Hi, I am also having the same issues many others seem to be having. When I tried to load my website, it says My website url is http://beautifulmess.elementfx.com/.

Hi, I'm unable to get into cPanel on my own due to the server issue. Can an admin please switch me over? My site is familytree.elementfx.com. Thanks.

Hi. I'm not sure if this is a lingering issue from the migration or a separate issue, but my fav icon is not showing up correctly on my site (http://beautifulmess.elementfx.com/). I've checked in the theme settings and the information is set up correctly. It's supposed to be a pink heart, but...

Whether I try to view my website (http://beautifulmess.elementfx.com/) or log into the Wordpress admin page for the site, I get a blank screen. Here is a screencap of what I am seeing. I checked the status and it says that all services are online. Does anyone know what the issue could be...

When trying to log into my FTP program (I'm using FileZilla) for one of my domain's I get this message, I've checked and it's not being blocked by my firewall and I have all the login info correct. Plus when I log into my other domain on FileZilla, it works fine. Can anyone help with a...

Hi everyone. I started a website for my family tree, the research I'm doing, etc. I have some large sized documents (pixel wise as some are about 6000x4500), but am not sure what type of gallery type app to use. I have a gallery already installed for family photos (I'm using Piwigo for that)...

I feel really stupid for asking since I've created one before, but I can't fully create a new subdomain and have it work. It's probably some tiny little step that I'm missing and I'm going to feel really silly once I find out what that step is. Thanks in advance for any help. Ok, so as I said...

Ever since about 2pm PST there has been a notice up on my website stating it is temporarily disabled and that the message will be removed automatically at the start of the next hour, but it is still there 6 hours later. What can I do to resolve this? I cannot even log into my Wordpress account...

Hi, I've checked the Wiki and FAQ and couldn't find any answers to my questions. My account was suspended last night (over 12 hours ago) due to high system usage, but I was only installing plugins to a wordpress account. Anyway, I put in the request for my account to be unsuspended and...