500 | Internal Server Error - when try to enter control panel

pausatfx

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Today (Oct 3, 2024, 2-3pm Pacific Time) I've been trying to login and go to the control panel. But I get an error message ("500 | Internal Server Error") when I try to login (image below).

Error_1_Screen_shot_2024-10-03_at_1.36.48PMr.jpg

If I click on "CLICK HERE TO GO HOME" link I'm able to get to a page that has a link to the control panel. But when I click to enter that, I get a second error message ("Internal error. Please refresh the page and try again"):

Error_2_Screen_Shot_2024-10-03_at_2.06.00PMr.jpg

Refreshing the page does not help. I always get the error message.

I've been trying to login for at least an hour, but always get the error messages. Yesterday and for quite a while, my account has been working fine. But this problem did occur before; I posted about it on Aug 12, 2024 (CLICK TO VIEW POST). Now the problem has returned.

Could someone get this fixed?

Thanks,
Jeff
 

Eric S

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Can you re-attempt to access now? It sees there was a service issue within the account that needed to be refreshed.
 

pausatfx

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It's working now. Thanks!
Is there anything I can do on my end to help prevent this from happening, or to fix it if it happens again?
Or if it happens again, should I just post again on this forum?
 

Eric S

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This was a server side issue so there would be nothing on your end to prevent or correct! posting on the forums or discord will be the best way to get this resolved!
 

Musyoka

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Can you re-attempt to access now? It sees there was a service issue within the account that needed to be refreshed.
Hello, I am also having the same issue from my end. Can you please fix it for me
 
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