500 | Internal Server Error - when try to enter control panel

[pausatfx]

Today (Oct 3, 2024, 2-3pm Pacific Time) I've been trying to login and go to the control panel. But I get an error message ("500 | Internal Server Error") when I try to login (image below).



If I click on "CLICK HERE TO GO HOME" link I'm able to get to a page that has a link to the control panel. But when I click to enter that, I get a second error message ("Internal error. Please refresh the page and try again"):



Refreshing the page does not help. I always get the error message.

I've been trying to login for at least an hour, but always get the error messages. Yesterday and for quite a while, my account has been working fine. But this problem did occur before; I posted about it on Aug 12, 2024 (CLICK TO VIEW POST). Now the problem has returned.

Could someone get this fixed?

Thanks,
Jeff

 

[Eric S]

Can you re-attempt to access now? It sees there was a service issue within the account that needed to be refreshed.

 

[pausatfx]

It's working now. Thanks!
Is there anything I can do on my end to help prevent this from happening, or to fix it if it happens again?
Or if it happens again, should I just post again on this forum?

 

[Eric S]

This was a server side issue so there would be nothing on your end to prevent or correct! posting on the forums or discord will be the best way to get this resolved!

 

[Musyoka]

Can you re-attempt to access now? It sees there was a service issue within the account that needed to be refreshed.

Hello, I am also having the same issue from my end. Can you please fix it for me

 

[Eric S]

This should be resolved as well