So, today I decided to sign up for x10 hosting. I was going to get a premium package, but after I saw that you could "seamlessly" upgrade from a free account to a paid one, I decided to try the free account first just to see how x10's hosting services were.
That may have been the wisest decision I've made all day, as I instantly ran into 2 problems as soon as my account was created. The first problem I had was trying to add a new seperate domain. I have a ".cf" domain (I'd prefer to keep it's identity a secret), which is registered through Freenom, so based on the instructions on the "Add Domain" page, i set the domain's nameservers to: ns1.x10hosting.com & ns2.x10hosting.com. But then, when I tried to actually add the domain, all I got was this message:
I waited an hour or so to let it propagate, but still no luck. Checked propagation via WhatsMyDNS.NET and got this:
Obviously it's propagating, although somewhat slowly. So then I checked WhatsMyDNS.COM, and got this:
I'm not a DNS expert, but this looks like it's more of a problem on x10's end. I also tried adding another separate domain name, this time a .com name that's registered on GoDaddy. Same problem.
Now, as for issue number two, which is really much more of an annoyance rather than anything else, but nevertheless has to do with this very forum:
Lies. All lies. Tried logging in using the "djnx10bz" username supplied with my hosting account password - invalid password. Tried logging in with my hosting account email address and hosting account password - invalid username/password. Tried the reset password and send email link on the forum - never got an email. So obviously there's some form of miscommunication going on here between the application that sets up the web hosting account and the application which sets up forum accounts. I'd suggest you guys look into that, as the only way I could post this was by creating an entirely new account with a different username and email address.
At any rate, I know there are going to be problems with any host. But considering I was planning on upgrading my account after a trial run, not being able to login to a damn forum account to get some type of support for x10 dns issues is enough to keep me from purchasing anything from x10 in the future.
Have a lovely day.
That may have been the wisest decision I've made all day, as I instantly ran into 2 problems as soon as my account was created. The first problem I had was trying to add a new seperate domain. I have a ".cf" domain (I'd prefer to keep it's identity a secret), which is registered through Freenom, so based on the instructions on the "Add Domain" page, i set the domain's nameservers to: ns1.x10hosting.com & ns2.x10hosting.com. But then, when I tried to actually add the domain, all I got was this message:
I waited an hour or so to let it propagate, but still no luck. Checked propagation via WhatsMyDNS.NET and got this:
Obviously it's propagating, although somewhat slowly. So then I checked WhatsMyDNS.COM, and got this:
I'm not a DNS expert, but this looks like it's more of a problem on x10's end. I also tried adding another separate domain name, this time a .com name that's registered on GoDaddy. Same problem.
Now, as for issue number two, which is really much more of an annoyance rather than anything else, but nevertheless has to do with this very forum:
Lies. All lies. Tried logging in using the "djnx10bz" username supplied with my hosting account password - invalid password. Tried logging in with my hosting account email address and hosting account password - invalid username/password. Tried the reset password and send email link on the forum - never got an email. So obviously there's some form of miscommunication going on here between the application that sets up the web hosting account and the application which sets up forum accounts. I'd suggest you guys look into that, as the only way I could post this was by creating an entirely new account with a different username and email address.
At any rate, I know there are going to be problems with any host. But considering I was planning on upgrading my account after a trial run, not being able to login to a damn forum account to get some type of support for x10 dns issues is enough to keep me from purchasing anything from x10 in the future.
Have a lovely day.
