account suspended

[angelast]

I created a new free account. Looks like I didn't login for over 30 days. Can I get my account unsuspended so I can use the subdomain I originally signed up for.

 

[Dead-i]

Hi,

Which subdomain is this?

Thank you,

 

[caftpx10]

I believe that you can login and unsuspend the account yourself if it was just for 30 days.

 

[angelast]

I try to login and it says
Unfortunately we were not able to find your hosting account. yada yada
The good news it that you may sign up again now.
when I try to do that it asks for a new ____.x10host account, I don't want a new one I want the original one.
Posting all this online in the forum is for the birds also bye the way.

 

[essellar]

The community is your support for a Free Hosting account, for the most part. That's a big part of how it remains free. And yes, you should be able to use your old subdomain after your initial account was deleted (so more like 51+ days than 30), provided that no-one else has grabbed it in the meantime.

 

[Anna]

With the information provided it sounds as the account was actually deleted from the servers as well.
Accounts that are suspended will be terminated (deleted from server) after 21 days if no action on your side to unsuspend the account.

I confirmed that the account was in fact terminated on January 2nd after 21 days of suspension, look up was done using your forum name so if the account was under something else this information would be inaccurate.