"Account Suspended"?!?!?

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pintwin173

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Got this message today - totally surprised :eek:, as I try to log into my account every week or so to keep it active.
("Try" being the operative word here, as most of the time I get the "Sign in complete! Redirecting to the control panel.." screen and then a spinning icon :banghead: - does it only count as an "official log in" when I actually see the Control Panel? Not complaining, just wondering)

Thanks!
 

Dead-i

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Hi pintwin173,

Are there any firewalls, proxies or VPNs in place that would be blocking port 2083? Many workplaces and schools tend to do this. :)

In any case, the inactivity timer is reset when you login to the Account Control Panel. You do not necessarily have to see the cPanel homepage for it to reset. ;)

Thank you,
 
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