Account suspension - Just paid for 1 year suspension free service

[obduleeo]

I'm wondering when my account will be unsuspended as I just paid for 1 year suspension free service. Thanks

 

[descalzo]

You can unsuspend yourself by going to the AccountPanel http://x10hosting.com/login.php logging in with Forum username & password and unsuspending yourself

The system does not show you with an inactivity timer yet. I am pretty sure they are done manually and take a bit to go through a queue. When did you sign up for it?

 

[obduleeo]

I did that yesterday but it says unsuspension is pending. Here are the details:

your suspension reason code is A63529C6D672
your account's queue id code is: ST8IYTYLIGCL

Thanks

 

[farscapeone]

If this does not get resolved in the next couple of days you should make a support ticket.

 

[Anna]

Should be unsuspended now.

 

[dansag]

hello,

same trouble here, i just want get back my files...

your suspension reason code is A63529C6D672
your account's queue id code is: 0WEXY73Q6KML

please its urgent.

thanks very much.

 

[Zubair]

hello,

same trouble here, i just want get back my files...

your suspension reason code is A63529C6D672
your account's queue id code is: 0WEXY73Q6KML

please its urgent.

thanks very much.

Did you open you own support ticket..

If not do this first

 

[obduleeo]

Issue solved. Thanks!