add-on domains gone; cannot re-add

[davearonson]

My add-on domains are gone, and when I try to re-add them, I get "Error from park wrapper: davearonson.net is already configured." I'm trying to add davearonson.com and davearonson.net. (I had some others earlier but no longer need them.) Hosting account is davearonson.x10hosting.com. Hosting username daronson, forum name davearonson. Need any other info?

This happened during the move to Fris as well, and a few times before. I've been having so many troubles with the assorted add-on domains, you might as well just nuke it back to the state of a freshly-created account (though with the double-everything-twice package I've paid for!); I have backups of all my files.

 

[Anna]

Hello,

That error comes up when a domain is removed from cPanel, but not removed from the name servers. I have removed them from the name servers and you should be able to add them again now.

Normally, when a domain is removed in cPanel it would also be removed from the name servers, when there's a server error causing the domain to be lost, like in the migrations, they often remain on the name servers causing an issue.

If you still want we can terminate the account and set up a fresh one.

 

[Jarryd]

Hello,

As we have not received any replies i am marking this ticket as resolved. If you have any further issues please re-open this ticket or create a new one.