addon domains not work! MySQL Databases gone missing!

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thingsten

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Hosting Username:things10
Status:Unsuspended
Package:adfree-adfree
Hosting Server:boru
Main Domain:things.x10hosting.com
Sub Domains:None
Parked Domains:None
Addon Domains:iplay.net.ru


My Main Domain(things.x10hosting.com) was down 2-4 days ago!
Firstly, around 2-4 days, I was not be able to login the cPanel boru.x10hosting.com:2083
Then, today, it is on.
But my Addon Domains: iplay.net.ru is not work!
redirect to iplay.net.ru/cgi-sys/defaultwebpage.cgi
it shows:
If you feel you have reached this page in error, please contact the web site owner:

webmaster@iplay.net.ru
It may be possible to restore access to this site by following these instructions for clearing your dns cache.
If you are the web site owner, it is possible you have reached this page because:

The IP address has changed.
There has been a server misconfiguration.
The site may have been moved to a different server.
If you are the owner of this website and were not expecting to see this page, please contact your hosting provider.

When I logoin my cPanel
I see MySQL Databases gone missing(0/3)!
MySQL seems completely gone.

When i try to add a test db, it shows:
There are no databases associated with your account.
 

thingsten

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Ok, now addon domains is work!
But MySQL Databases still missing!
I try to add a new one, trying to restore it...but
can not make it work.
Able to add db and db user, cannot access it....phpMyAdmin cannot access
 

Brandon

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I have gone ahead and suspended your account, iProber is not allowed on x10Hosting's hosting services. Your account will not be unsuspended, thanks for using x10Hosting.
 

thingsten

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I have gone ahead and suspended your account, iProber is not allowed on x10Hosting's hosting services. Your account will not be unsuspended, thanks for using x10Hosting.


while my site is down i use the iProber to make a check!
I only use iProber to check the server statu.
I will remove the file aspa
Please reopen/unsuspend my account. Thanks!
 
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Brandon

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Due to the insecurity's in the script we don't allow it on x10Hosting. This counts as a zero-tolerance suspension, so your account won't be unsuspended.
 

thingsten

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Due to the insecurity's in the script we don't allow it on x10Hosting. This counts as a zero-tolerance suspension, so your account won't be unsuspended.

My site was down 2-4 days!
Maybe because the service update...
I was hope that I will get some help from here, but i got the account suspended!
And then
account will not be unsuspended....

too sad to hear this ...
:mad::mad::(:(

---------- Post added at 03:28 AM ---------- Previous post was at 03:27 AM ----------

My site was down 2-4 days!
Maybe because the service update...
I was hope that I will get some help from here, but i got the account suspended!
And then
account will not be unsuspended....

too sad to hear this ...
:mad::mad::(:(
 

Brandon

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That is correct sir.
 

Brandon

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But that user wasn't hosting an illegal script.
 

Jarryd

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Hello thingsten,

Since your account has been suspended permanently i'm going to close this support ticket.

Thanks for using x10hosting.
 
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