Can't log into clients.x10premium.com

[worldtr6]

I received an invoice for my account renewal, bur I can't log in to clients.x10hosting.com. I get a return "An error occured. Please try again." This has gone on for days, and I'm afraid my account will be suspended soon. Any ideas?

 

[Anna]

I just tried my premium account with no issues, are there still problems for you?

I have notified premium staffmembers about this as well.

 

[serennau22]

Hi. I'm an X10premium customer too and I got worried, so I tried to log in. emm, I think you're using the wrong url. Shouldn't it be https://clients.x10premium.com/login not x10hosting. X10hosting is the free service, x10premium is the, well premium.

 

[Anna]

Both URLs actually work in this case, they both point to the same login page on the server.

 

[serennau22]

Aha, yes they do! I'd only ever used the x10premium link. Good to know, thanks Anna! Incidentally, just realised I have had a premium account for 2 years now. I love x10premium!