I know this issue isn't "urgent" and isn't impairing the use of your services, but can you guys fix it? I mean it's sort of boring to have a gray default avatar and I would like to put in a photo that identifies me as me.
Sir,My thoughts exactly.
Saying "It's not really an urgent issue" strikes me as incredibly lazy. Yeah, it's clearly not an urgent issue, but is that reason enough to do nothing about it? If something isn't functioning on the forum, it should be looked at and attempted to fix immediately - simply on the principle that something isn't functioning properly.
On every website I've ever operated, when an issue arises, whether urgent or not, I ALWAYS look in to it and attempt to fix it immediately. To say "it's not an urgent issue" and sit on it for a while makes you look lazy.
What if a customer comes to you with an issue you feel is quite minor, and you say "This isn't urgent, I'll look in to it when I'm not feeling lazy." - you're not making a very good impression at all.
Please don't get me wrong here, I'm not trying to be rude or scolding or anything, I am just voicing my opinion than anytime an issue arises it should be looked in to immediately! This is good form, shows people that you care about your website and their experience on it!