rtsndmgr.cpl is a realtec driver and the error code 0000D959 is related to Backdoor.IRC.Zcrew
Open up IE (yeah I know, just do it)... navigate to security.symantec.com and click "Continue to Symantec Security Check" then click "start" under Virus Detection. Download the plugin's (there should be two of them) and allow the scan to work. If anything is found, you'll be notified with links that takes you to the KB document that'll show you how to remove said found virus.
I hope I'm wrong...
what you most likely need to do though is very extreme due to the fact that this is a strong virus. what you will probably need to do is to re install your os and loose everything but that should be no problem because you will eventualy loose everything from the virus anyways. Good luck!!!!
also it is a virus. it does things that the user does not want done, acceses files, corrupts the drive, turns the computer into a slave. the only difference is that it needs to be activated by something and a virus does not always need to be activated
Again, no... If the computer is infected, then downloading and installing a security program will NOT help. The majority of viri out there today are designed to shut down the heuristics as well as real time scanning, so if you install a security software to an already infected computer, you're not going to help it one bit. Hence the reason why I suggested the free online scan. Only after that scan has completed and we know for certain if it's infected can we go about by following the directions in the KB article posted above to remove the infection. After that's been completed and only after that's been completed should the user consider installing security software, NEVER EVER BEFORE.
AGAIN! we do NOT know if it's a virus or not. From what the OP posted it sounds like it might be a virus, but until the OP goes through the motions and reports back, there's no way to really tell for sure! Please stop posting things like the above quote. I don't know for sure if it is, it's impossible for you to know so don't say that it is until we KNOW! This is also a Trojan, it does not access things the user doesn't want other than their email contact list and that's only if the trojan is coded to do that. If not, it merely logs key strokes, that's it! Trojans do NOT typically harm the computer, the whole point of a trjoan is to keep it's existence on an infected machine a secret. Otherwise it cannot possibly do it's job. Furthermore, a virus, trojan, malware or bloatware all MUST be activated for them to perform their jobs. You can have the world's most deadly computer virus on your machine and until you activate it, it just sits there, doing N O T H I N G. As it's clear you don't know what you're talking about, I ask that you no longer post invalid suggestions. Also, please have a firm understanding of an issue before jumping in and spouting off random suggestions that would clearly do more harm than good.