To whom it may concern,
I am running a free account "tomnoble5.x10hosting.com" for a client of mine. Our website has been down for a number of days now, apparently due to forum inactivity (although I log in every week). However I have finally managed to get through the method of unsuspending my own account, there is no link to my cpanel.
My client and I are considering moving to another hosting company now, after the recent downtime so I need access to the CPanel so I can download all of my site and the databases that are linked to it. Until the moment that I actaully point the domain names at the new name servers I do need my site back up and running though.
Can you please look into this for me? In addition to this, get back to me with the following:
A working CPanel URL for my account
Links so I can download all of my site
Ensure that PHPMyAdmin is working so I can download my database
The FTP address for your servers (if they have changed)
Kind Regards
Tom Noble
I am running a free account "tomnoble5.x10hosting.com" for a client of mine. Our website has been down for a number of days now, apparently due to forum inactivity (although I log in every week). However I have finally managed to get through the method of unsuspending my own account, there is no link to my cpanel.
My client and I are considering moving to another hosting company now, after the recent downtime so I need access to the CPanel so I can download all of my site and the databases that are linked to it. Until the moment that I actaully point the domain names at the new name servers I do need my site back up and running though.
Can you please look into this for me? In addition to this, get back to me with the following:
A working CPanel URL for my account
Links so I can download all of my site
Ensure that PHPMyAdmin is working so I can download my database
The FTP address for your servers (if they have changed)
Kind Regards
Tom Noble