Errt78041

[szklarsk]

So I've received this error (ERRT78041) upon creating the account (szklarsk). Could you please tell me what I should do now?

 

[Corey]

If you login to http://x10hosting.com/login.php does it show anything? If it does not say retrying please try signing up again.

 

[szklarsk]

It says:
"An error occurred while processing your hosting account request. The error that occurred was fatal to the request and unable to be resolved automatically. The error details provided are the following: The error that occurred was a system-related error.

The error code provided is: ERRT78041 Because of this error, you must sign up for an account again. If you've received this message more than once, please create a support ticket and you will be assisted."

And because the same thing happened the first time I tried to sign up I write here.

 

[Jarryd]

Please re-sign up for an account.

 

[szklarsk]

I've signed up for the third time (inter00) and now it shows error ERRS55018. But I guess I'm only wasting my time here since most likely you'll advise me to keep on trying...

 

[Jarryd]

Hello, the .co.cc domain you are trying to use is already in use, did you try to use it for a previous account?

 

[szklarsk]

Indeed I used interpido.co.cc all three times, but (since the very first attempt was unsuccessful) I think the problem lies somewhere else.

 

[adamparkzer]

Indeed I used interpido.co.cc all three times, but (since the very first attempt was unsuccessful) I think the problem lies somewhere else.

If it says that the Co.CC domain that you are using is already in use, but it accepted it the first time, then an account creation request went through successfully the previous times you tried registering with that domain.

Did you try creating a new account with a different domain URL?

 

[xav0989]

was szklarsk the username you used in your first attempt?

 

[Anna]

If you do login to your account panel (x10hosting.com/panel.php) do you see something about a pending account? There does seem to be an hosting account, that is not yet fully created, linked with you forum account.

 

[szklarsk]

Ok, here is what happened:
1. I created the account (interpido) with domain (interpido.co.cc). Then for some time it kept showing "Status unknown" until I got the error (ERRT79029).
2. I followed the instructions and I created another account (szklarsk) with the same domain. Again after some time it showed error (ERRT78041).
3. I followed the instructions and I created this support ticket.
4. Hellsheep told me to create yet another accounthttp://forums.x10hosting.com/members/hellsheep.html and so I did (inter00).
5. This time the error code is ERRS55018.

I should mention that for the time being the domain interpido.co.cc points to awardspace.com nameservers, but I can't see how it could affect the account creation process.

 

[Anna]

I see a hosting account linked to the forum account, name is szklarsk. Though the account has not been fully created (e-mail is however confirmed so it should be all good to go for creation).

The first error implies that the creation fell out of the queue in some way (queueID invalid).
The second states that the system could not connect to the server to create the account.
The third is simply that an entry for interpido.co.cc already exists (remedy from your first two attempts no doubt).

After checking in the backend, it does look like there's an account by the name szklarsk, with the domain interpido.co.cc. The account itself seem to be working, but for some reason it doesn't connect to your forum account.

Gonna have to escalate and ask an admin to take a look.