Resolved ETA for migration?

[trueinne]

FTP works, but new files have no internet presence.
Is this a product of migration, or am I broken?
When can I update the books?

trueinne

 

[garrettroyce]

Your site appears to be working for me. Can you be more specific what the issue is?

You have been logging in correctly and your site is not suspended and it is not deleted. Thank you being vigilant with following the rules while the migration has been happening.

 

[Anna]

Do you have any custom domain that does not use our name servers? If so you need to manually update the A record at for that domain.

Also, for ftp, what are you using as host? If you have the server address rather then the x10 provided domain you would need to update the settings in your client to reflect that the server now has a new address.

 

[trueinne]

Your site appears to be working for me. Can you be more specific what the issue is?

You have been logging in correctly and your site is not suspended and it is not deleted. Thank you being vigilant with following the rules while the migration has been happening.

Thanks for the info, I presume it will return to normal after migration.
As for more info. I used be able to update a file, and very quickly the changes would come to life on the internet.

now since migration, nothing gets updated, still the same old files on the net.

 

[trueinne]

Do you have any custom domain that does not use our name servers? If so you need to manually update the A record at for that domain.

Also, for ftp, what are you using as host? If you have the server address rather then the x10 provided domain you would need to update the settings in your client to reflect that the server now has a new address.

for many years always has been protocol: FTP
host name: xo6.x10hosting.com
port:21

something change?

site is it up and working. new files ftp upload and download fine. site is not updated.

 

[garrettroyce]

The easiest way to connect to your FTP is

ftp.[your website domain].com
port 21

 

[Anna]

for many years always has been protocol: FTP
host name: xo6.x10hosting.com
port:21

something change?

site is it up and working. new files ftp upload and download fine. site is not updated.

Your account is now on x15.x10hosting.com. xo6 will eventually be shut down.

As Garrett says, using your own domain ensures you are always connecting the correct server.

 

[garrettroyce]

@trueinne Is your issue resolved? Please let us know if you need any help or this thread will be closed soon.

 

[trueinne]

@trueinne Is your issue resolved? Please let us know if you need any help or this thread will be closed soon.

[user]@trueinnerbeing.x10host.com
Did Resolve the issue; using WinSCP ftp
Had to remember the password, doh!
Waited a couple months, decided I should just ask, thnkyou, thnkyou, thnkyou