Extra Space

bolandf3

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Hi all,

My usage has just gone over my allowance, can I have a free upgrade or a small amount extra to tidy up my files.

Many Thanks, Pat B
 

spacresx

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you must be using 75% of your disk space, your account needs to be in good standing.
must not contain files unrelated to your website such as backups or zip files.
sometimes removing unused files will clear a lot of space.
staff will need to review your request.

replies from staff might take a while through the forums.
but you might get a faster reply if you use the discord service.
 

bolandfa

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Hi, I have managed to clear some files but its been a real struggle with errors, time outs etc trying to get to the Hosting panel. I reckon I have met all the above criteria, thanks for the response.
 

juankbonifaz1996

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you must be using 75% of your disk space, your account needs to be in good standing.
must not contain files unrelated to your website such as backups or zip files.
sometimes removing unused files will clear a lot of space.
staff will need to review your request.

replies from staff might take a while through the forums.
but you might get a faster reply if you use the discord service.
Hello, please, could you increase the storage to my account, since I exceeded the initial storage quota and I can't add products to my wordpress, thanks
 

spacresx

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Hello, please, could you increase the storage to my account, since I exceeded the initial storage quota and I can't add products to my wordpress, thanks
you need to make a separate request post.
posting a request on someone elses post may result in slow responses by support staff.
 

Anna

I am just me
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Hi all,

My usage has just gone over my allowance, can I have a free upgrade or a small amount extra to tidy up my files.

Many Thanks, Pat B
This account does not use even half the allotted space.

Hi, I have managed to clear some files but its been a real struggle with errors, time outs etc trying to get to the Hosting panel. I reckon I have met all the above criteria, thanks for the response.
This account is nowhere near the required usage.

Now, there's another issue here and that would be you are only allowed one account.
 
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