ftp access down

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tao4allx

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My ftp access is somehow down now, it shows that
Response: 421 50 users (the maximum) are already logged in, sorry
Error: Could not connect to server
Please help and look into it, thank you very much!
 

essellar

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That's not a service error; there is a connection pool for each server that is limited to 50 connections. If there are already 50 people logged into FTP before you get there, you'll just have to try again later. I know that it can be frustrating when it happens to you, but server performance would be horrible otherwise -- doubling the number of simultaneous FTP sessions wouldn't change anything (considering the number of user account per server), and making it essentially unlimited would mean that HTTP would suffer.
 

bdistler

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there are issues right now while trying to FTP with a client to free-hosting server [ xo2 = (old Vox) - IP: 198.91.81.4 ]
 

Ohso

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Yeah started at about 4am eastern time.
 

leafypiggy

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This should be resolved now.
 

tao4allx

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I really hope so, but the website is down now as well (522 error) and ftp shows,
Error: Critical error
Error: Could not connect to server
 

leafypiggy

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Your website is suspended for being an unsupported language.
 

Dead-i

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If your website is suspended, you will not be able to connect to FTP.
 

tao4allx

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If your website is suspended, you will not be able to connect to FTP.
Do you know why it is suspended just moments ago, I have been owned this website long time and there is no any violation on policy? Please advise me how to remove suspension, many thanks!
 

Dead-i

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It was in an unsupported language. You can appeal by logging into your control panel.
 
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