FTP problems

[ViperBlade]

For some reason I can't access my FTP (ftp.vbgm.x10hosting.com) from either my house, or my brother's, however I CAN access it from college.

Any suggestions to a resolution?

Many thanks,
ViperBlade

 

[Christopher]

Try connecting using stoli.x10hosting.com as the server.
Make sure you are not using multiple connections.

 

[ViperBlade]

[20:11:37] SmartFTP v3.0.1019.8
[20:11:38] Connect failed. Waiting to retry (30s).

I get that when I attempt connecting to vbgm.x10hosting.com AND stoli.x10hosting.com

 

[tnl2k7]

Sounds as though you may have been IP banned by the firewall. I'd advise you to wait 24 hours and then try again. If it's still not working we'll have to look into this a bit more closely, because FTP is online as far as I can tell.

-Luke.

 

[ViperBlade]

It's been like this for about three weeks.
I don't think an additional 24 hours will make any difference.

 

[ViperBlade]

I've waited the aforementioned 24 hours to no avail. Suggestions anyone?

 

[Christopher]

Are you using port 21 and a non-secure connection?

 

[ViperBlade]

Indeed that is correct.

 

[ViperBlade]

Any suggestions?

 

[Corey]

Are you able to access the sites or are you blocked from all access to it?

Can you try putting in the IP address also instead of a host name?

 

[ViperBlade]

I can access the site fine, it's just FTP that's inaccessible. I'll try the IP thing now, then post back.
Edit:
Yup. Same thing happens (no FTP access).

 

[Christopher]

Try now. Stoli was down earlier.

 

[ViperBlade]

Still nothing

 

[Jarryd]

What FTP client are you using? If your FTP client has an option to connect using multiple connections, disable that. Also try setting your FTP client to passive mode and see if that works.

 

[ViperBlade]

I've used SmartFTP version 3.0 AND windows explorer, with the same results.
I made sure multiple connections were disabled, and passive and non passive modes make no difference.

 

[Christopher]

Make sure you don't have a firewall blocking it.