If you are unable to create a support ticket at https://x10hosting.com/control then you should create a new topic in the Free Hosting forumIt won't let me contact support so I made a thread in community support. Hope I can get my website up and running soon!!!
Then create a new topic in the Free Hosting forum stating your problem. I hear other users have been having similar issues.I can't contact support either... i click it and it says
"Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news."