help with the 3 steps in the x10hosting link

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Irishking

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I was trying to reg on this link with x10hosting in the 3 steps to get my free host, but when i put my name in the 1st step and click on NEXT, its not doing anything for me !!

http://x10hosting.com/

Sorry if this is not in the right board for help with this.
I am new here.
 
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Irishking

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I did go directly to the signup page and filing out the form there, but still not working for me; http://x10hosting.com/free-hosting-signup

What browser am i using ??

window xp is my PC
I have firewall on my PC

Sorry about all this, i hope i can get this to work for me.

thanks for your help here.
 
Anna

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Yes, knowing what browser and version, will help us narrow down and sort what is causing the problem for you.

Without that information we can only say how it behaves in the browsers we normally use, and for me it works well in chrome, firefox, IE8, safari, comodo and opera.

All are latest versions as far as I know, and used under windows 7.
 
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ok, i got to signup useing my chrome to do it.

now can you tell me how to get to my cp on the page or where to look for it ??

i am sorry for all this.
 
techairlines

techairlines

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Irishking said:
ok, i got to signup useing my chrome to do it.

now can you tell me how to get to my cp on the page or where to look for it ??

i am sorry for all this.
Click to expand...

Login to your Account Panel at http://x10hosting.com/control using your forum details.

Click on HOSTING at the top menu.

Your can find a link to your cPanel Control Panel as well as your cPanel Username there.
 
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Irishking

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Ok, i have done that and this is what came up for me, i dont see the cp on it.
just my
account ID
contact email

so what am i not doing right ???
i had to show you this picture of what im talking about, i hope that can help you, to help me here.

x10hosting.jpg
 
Anna

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If you already had a forum account when you signed up for the hosting, and you did not start the signup from inside the account panel, a separate forum account would have been created.

Try using the e-mail you signed up for hosting with, together with the password you specified when you did sign up for hosting, when logging into the account panel.

To get it linked with this forum account, click Account-Forum account, and then the link called "You may swap usernames". Once done so enter the details of this forum account and click the button.
 
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Sorry about this, i dont know what to to do here.
Is there away i could start over here, like delete my account here????

But a big thanks for your help here.

There is no point of me doing your head in here, if i dont know what to do.
 
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Anna

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what user name did you sign up for? we can check what forum account it landed under.
 
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None of those were found, but it could be there's a delay and the actual hosting isn't created, you should have gotten an e-mail with the information in. I do know it can't be the first as it holds to many letters.

We can straighten this out, don't worry.

PM me with the following (I assume you do not wish the e-mail to be public):
Domain you signed up for
E-mail address used as contact e-mail

I'm sure we can find your account somewhere and sort it out.
 
Anna

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Sorry, I missed that reply to the post.

You can PM me by clicking this link: http://x10hosting.com/forums/private.php?do=newpm&u=20998

Anyways, I did a look up on your e-mail, and it seem you never confirmed the e-mail address, when you completed the sign up you should have gotten an e-mail with a confirmation link. The actual hosting account will not be created until you confirm the e-mail address.

The e-mail could mistakenly have ended up in your spam folder, did you check there?`

Also you should be able to log in at http://x10hosting.com/control using that e-mail address as user name, and the password you set during the sign-up, once logged in there should be an option to re-send the activation e-mail so you can confirm the address.
 
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