Hosting account disappeared

[spadija]

I have (had) an account on Lotus that didn't survive the server move. I have everything backed up on my own computer, so I just needed the account moved to the new Lotus, but as of a couple days ago, my hosting account has disappeared too. Is this a mistake or not?

My cPanel username is spadija and my domain was chaosinacan.x10hosting.com.

 

[xav0989]

You are better off creating a new account and uploading your copy.

 

[spadija]

I just tried creating a new hosting account, but I get this error:
action status: Error occurred during processing
error code: 6C0801DE
result: An error occurred as your hosting account signup was executed. This error was fatal to the request. Please reattempt your hosting signup again or create a support request.

I tried recreating my hosting account with the same username and domain. Can I not do this, or is there some other problem?
Is there anything that explains these error codes?

 

[Anna]

You should be able to, but it may be the domain still lingers around in a config file, or on one of the name servers.

What is the domain you want to use?

 

[spadija]

I would like to use chaosinacan.x10hosting.com. (Actually, I own chaosinacan.com, and I'm switching everything over to this domain, but Google still has some things indexed under chaosinacan.x10hosting.com, so I'd like to get the same domain again)

 

[spadija]

It looks like the problem was the domain name. I tried signing up with "chaosinanothercan.x10hosting.com" and it worked.

Edit: I didn't expect this would work, but, changing the domain name to chaosinacan.x10hosting.com in the account control panel worked. I'd say this is resolved.

Edit x2: Now I can't park my domain "chaosinacan.com" in cPanel. It gives me this error: "Error from park wrapper: chaosinacan.com is owned by another user."

 

[Derek]

Did you still want the old domain name or do you want to keep this new one?

 

[spadija]

It looks like I was able to get the old domain back. I submitted a domain name change, and it succeeded. I was able to access the site at chaosinacan.x10hosting.com for a while and upload most of my files, but it looks like there are still some DNS issues, as chaosinacan.x10hosting is now pointing to 74.63.233.25 instead of 69.175.121.58 like it was a bit earlier.

Something still needs to be cleaned up though, since cPanel thinks another user (my old account probably) has my domain "chaosinacan.com" parked, so I can't park it myself.