How to Activate a Wrongfully Suspended Account?

calloc

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I have been logging to my account at https://www.x10hosting.com/sso/login once a week.

I have not received any warning emails.

I have been logging into my account via a "live IP" - NOT using VPNs, proxies, etc.

Yet - I can not login into my account via the above link or in any other fashion.

How do I request a reactivation of my account?

Thanks, (user name: calloc, email: rloginunix.gmail.com)
 

bdistler

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I have not received any warning emails

you might OR might not - receive a Email from x10hosting - do not count on it
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I can not login into my account via the above link or in any other fashion.

currently there is a known issue (for all of us) with the URL [ https://www.x10hosting.com/sso/login ]
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How do I request a reactivation of my account?

IF you have meet the TOS requirement of no more than 30 days from your last log-in - why do you need to "reactivation" for your account ??
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calloc

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Because at this point I assume that it has been deactivated - apparently they can do that without sending a warning email.
 

Dead-i

x10Hosting Support Ninja
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Hi,

Your account looks to be active, and your website is loading fine. You were likely unable to sign-in due to an issue with the login form, which has now been fixed.
 
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