I cannot get to my subdomain. It always returns "404 error"

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zapzack

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This issue seems to be happening a lot lately. Have you tried readding the subdomain?
 

Zubair

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Nope, still doesn't work.

Make sure the document root folder for subdomain is not deleted. For example: technologyblog folder in public_html
 
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dlukin

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1. Try it without the capital letter (B)
2. Folks, the subfolder exists. http://sikuneh.x10hosting.com/technologyBlog/
3. As mentioned above, there seems to be a recurring problem with this. /cgi-sys/defaultwebpage.cgi is not the standard default x10 404 page. Looks like a server issue.
 

as4s1n

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Aren't subdomains referenced by http://subdomain.username.x10hosting.com/? Similar to x10's status.x10hosting.com.

dlukin said:
As mentioned above, there seems to be a recurring problem with this. /cgi-sys/defaultwebpage.cgi is not the standard default for x10 404 page. Looks like a server issue.
A server issue hmm, how long does a fix like that take usually?
 

dlukin

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Since it is housed in a subdirectory of public_html, foo.farble.x10hosting.com can also be accessed via farble.x10hosting.com/foo/ ( you can use .htaccess to prevent this ).
 

Anna

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This should now be sorted, the issue was caused by the fact the directory name had uppercase letters by the look of it, there was a mapping with all lowercase letters for the directory name in the config file.

Due to this I wont swear that in case of config file being rebuilt this won't come back, as the file could be rebuilt with lowercase namings again at that point.
 

Zubair

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Problem Solved

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