I can't access x10hosting or the cPanel

[speedysn]

Hi,
I think my IP address is blocked from accessing x10hosting or the cPanel. I get CloudFlare error 522, but it works fine on a proxy. My IP switches every once and a while because of my internet provider. Perhaps this IP was blocked from the site for some weird reason? Do you need my IP?

Thanks in advance,
Ben

 

[leafypiggy]

Hi ben,

Can you please access the following page and gather the output?

http://x10hosting.com/cdn-cgi/trace

Following this, please run a traceroute to x10Hosting.com via your command prompt/terminal and provide us the output. The command would most like be either `tracert x10hosting.com' or `traceroute x10hosting.com'.

You may send us the results in a private message if needed, due to privacy concerns.

 

[speedysn]

Hi ben,

Can you please access the following page and gather the output?

http://x10hosting.com/cdn-cgi/trace

Following this, please run a traceroute to x10Hosting.com via your command prompt/terminal and provide us the output. The command would most like be either `tracert x10hosting.com' or `traceroute x10hosting.com'.

You may send us the results in a private message if needed, due to privacy concerns.

Hi, I sent you a PM

 

[leafypiggy]

Thank you. I've submitted the information to cloudflare.

 

[speedysn]

Thank you. I've submitted the information to cloudflare.

It works! Thanks for your help

 

[alyssaya]

Hello I can't access my control panel as well. Can you please help me? Thanks.

 

[Dead-i]

Hi alyssaya,

I'll handle this in the other thread you created rather than here

Thank you,

 

[alyssaya]

Hi alyssaya,

I'll handle this in the other thread you created rather than here

Thank you,

okay thank you