Inactivity Suspension

[dotcid]

Dear support,

on July 17 I noticed my account has been suspended for inactivity. I have requested for this suspension to be relieved on that same day, and have visited the forums - as requested in my inactivity suspension - multiple times since then.
However, my suspension has not been relieved yet. The action status has been "Process wait" for days now, and I am beginning to wonder wether the "immediate" unsuspension is going to take place at all.
Would you please look into it?
Thanks,
Marien

 

[Jarryd]

Hello dotcid,

I have restored your account, can you please log in and verify everything is intact?

Sorry for the inconvenience.

 

[dotcid]

Hello Hellsheep,

thanks! Everything seems to be in working order, except for the account panel (x10hosting.com/control) showing a 'suspended' message.

Also, thanks for the quick reaction.
Kind regards,
Marien

 

[Jarryd]

Hello dotcid,

Ignore the account panel suspended message, once our system is back up and running fully you will be able to unsuspend yourself.

Since your issue is resolved i am going to close this ticket. If you have any more issues please post again.